Julia Garcia
Los Angeles,CA
Summary
I am passionate about strengthening communities by uplifting and empowering individuals to become their best selves. I relish providing a dignified and enriching work experience for my fellow employees, resulting in an enthusiastic and welcoming community space for all. I am determined to make a change where I stand, which involves environmental awareness, conflict resolution, de-escalation, and ensuring all are treated with dignity and respect.
Overview
13
13
years of professional experience
Work History
Shift Supervisor
Starbuck Coffee
Northridge, CA
08.2024 - Current
- Conducted weekly inventory of supplies, equipment, and food items.
- Maintained accurate records of daily transactions and deposits.
- Communicated clearly with team members regarding job duties, expectations, and policies.
- Collaborated with management to plan special events or promotions.
- Assisted customers with product selection when needed.
- Planned and managed resources to consistently meet production, quality and cost goals.
- Cultivated performance-based and collaborative culture by recognizing achievements and excellent teamwork.
- Delegated tasks to team members and monitored activities and task completion.
- Handled escalated customer concerns and emergencies in absence of manager or supervisor.
- Educated customers about offerings, promotions and pricing to boost sales.
Community Service Volunteer
Meet Each Need With Dignity (M.E.N.D.)
Pacoima, CA
08.2024 - Current
- Collaborated with M.E.N.D.'s Volunteer Coordinator to create awareness campaigns through Starbucks' Community Champion Portal about future volunteer opportunities.
- Conversed in Spanish and English with individuals experiencing homelessness or poverty, offering emotional support where appropriate and answering questions about M.E.N.D's services.
- Conducted administrative tasks such as fast-paced client check-ins, keeping inventory of donated items through data entry to ensure inventory accuracy.
- Provided assistance to clients in need of food, clothing and other resources.
Volunteer Peer Tutor
California State University Northridge
Northridge, CA
08.2015 - 05.2017
- Supported diverse learners by adapting instruction based on individual needs or preferences.
- Promoted a safe learning environment where all questions are welcomed without judgment or criticism.
- Counseled struggling students on how best to use available resources in order to succeed academically.
- Assisted individual students with studying for quizzes and tests.
- Went through homework with students and offered additional instruction.
Published Author
WriteGirl
Los Angeles, CA
11.2011 - 06.2014
- Performed poetry in public spaces to promote book sales of the 2012, 2013, and 2014 Writegirl anthology.
- Advocated to the general public in various spaces within Los Angeles to raise awareness about social injustices faced by young female teens.
- Successfully integrated critical feedback from professional writers about my performed work into my published work.
- Refined my writing skills for a variety of modes, genres and audiences durring weekly workshops.
Education
Bachelor of Arts - English
Arizona State University
Tempe, AZ05-2024
Some College (No Degree) - English And Religious Studies
California State University Northridge
NorthridgeSkills
- Training and mentoring
- Customer focused
- Leading teams
- Proficient in Microsoft Office
- Proficient in LMS
- Strategic Planning
- Inventory Management
- deescalation
Languages
English
Native/ Bilingual
American Sign Language
Professional
Spanish
Professional
Accomplishments
- CSUN Dean's list 3.8 GPA.
- Arizona State University 4.0 GPA.
- Sun Devil Regalia Award for academic accomplishment.
- Barista Champion 2018.
- Initiated and coordinated a food drive and partnership between the local non-profit M.E.N.D. and Starbucks Coffee 2020.
Timeline
Shift Supervisor
Starbuck Coffee
08.2024 - Current
Community Service Volunteer
Meet Each Need With Dignity (M.E.N.D.)
08.2024 - Current
Volunteer Peer Tutor
California State University Northridge
08.2015 - 05.2017
Published Author
WriteGirl
11.2011 - 06.2014
Bachelor of Arts - English
Arizona State University
Some College (No Degree) - English And Religious Studies
California State University Northridge