Julia Griffith
Herndon
Summary
Dynamic manager with a proven track record at NV Pools, excelling in team leadership and customer relationship management. Enhanced operational efficiency and customer satisfaction through effective communication and talent development. Skilled in data analysis and time management, driving high-performance teams to achieve organizational goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Manager
NV Pools
05.2021 - 08.2025
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed and maintained relationships with customers and suppliers through account development.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Closing Expert
Target
11.2024 - 01.2025
- Streamlined closing processes by implementing efficient document management and communication strategies.
Education
No Degree - Accounting
James Madison University
Harrisonburg, VA05-2028
Skills
- Team leadership
- Time management
- Work prioritization
- Data analysis
- Decision-making
- Recruiting
- Staff training and development
- Microsoft Excel
- Documentation and reporting
- Customer relationship management (CRM)
Accomplishments
- Achieved "Award for Outstanding Managerial Performance" in Summer 2025 through efficient staff management, operational oversight, and team development.
Certification
- Excel Certification, Microsoft - 7/29/2025
Timeline
Closing Expert
Target
11.2024 - 01.2025
Manager
NV Pools
05.2021 - 08.2025
No Degree - Accounting
James Madison University
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