Julia Griffith
Hannaford
Bangor ,ME
5
years of professional experience
Results-driven Assistant Deli Manager with expertise in customer service, staff training, and inventory management. Committed to maintaining high sanitation standards and optimizing deli operations for enhanced customer engagement.
Dedicated professional with a strong background in employee supervision and food safety compliance. Proven ability to train staff effectively and implement strategies that improve operational efficiency and customer satisfaction in fast-paced environments.
Work History
Assistant Deli Manager
2 Years- Assisted in managing daily deli operations, ensuring compliance with safety and sanitation standards.
- Trained staff on food preparation techniques and customer service protocols to enhance team performance.
- Collaborated with vendors to maintain inventory levels, minimizing waste and optimizing product selection.
- Implemented merchandising strategies to improve product visibility and increase customer engagement in the deli section.
- Monitored sales trends and adjusted stock levels accordingly to meet customer demand effectively.
- Supported scheduling and staffing efforts to ensure adequate coverage during peak hours for operational efficiency.
- Trained new team members in proper food handling techniques, equipment usage, and company policies.
- Ensured accurate record-keeping of daily temperature logs as well as maintenance activities performed on deli equipment.
- Regularly assessed employee performance levels and provided constructive feedback to promote continuous improvement within the team.
Dietary Aide/cook
1 Year 5 Months- Assisted in meal preparation and serving, ensuring compliance with dietary restrictions.
- Maintained cleanliness and organization of kitchen and dining areas, adhering to safety standards.
- Delivered exceptional customer service by addressing patient dietary needs and preferences.
- Collaborated with kitchen staff to streamline food delivery processes during peak hours.
- Monitored inventory levels of food supplies, assisting in ordering and restocking as needed.
- Participated in training new staff on proper food handling techniques and safety protocols.
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
- Maintained strict adherence to HIPAA regulations when handling patient information, protecting confidentiality at all times.
- Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
Digital Shopper
1 Year 4 Months- Assisted customers in navigating digital platforms to enhance online shopping experience.
- Managed order fulfillment processes, ensuring timely delivery and accuracy of shipments.
- Collaborated with team members to resolve customer inquiries and improve service efficiency.
- Maintained up-to-date knowledge of product offerings and promotions to assist shoppers effectively.
Education
High School Diploma
Skills
Customer service
Customer engagement
Employee supervision
Sanitation standards
Health and safety regulations
Inventory management
Scheduling coordination
Product rotation
Supply ordering
Employee coaching
Nutritional advice
Communication
Staff training
Worker scheduling
Cleaning & sanitation
Timeline
Assistant Deli Manager
Hannaford
10.2024 - CurrentRead More
Dietary Aide/cook
Eastern Maine Medical Center
05.2023 - 10.2024Read More
Digital Shopper
Walmart
11.2021 - 03.2023Read More
Mount Desert Island High School
High School Diploma
Read More