Julia Gullett
Baton Rouge,LA
Summary
Dedicated professional with a background in healthcare and hospitality, exemplified by roles at St.Francisville Rehabilitation Services and Willies Restaurant. Excelled in patient registration and relations, enhancing customer satisfaction. Skilled in medical charting and proficient in Excel, adept at streamlining appointment management processes. Demonstrated ability to improve operational efficiency, with a focus on superior service delivery.
Overview
5
5
years of professional experience
Work History
Physical Therapy Medical Receptionist
St.Francisville Rehabilitation Services
Saint Francisville, Louisiana
11.2023 - Current
- Processed referrals for specialist care when requested by physicians or patients.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Greeted patients, determined purpose of visit and directed to appropriate staff.
- Called patients to confirm scheduled appointments and obtain additional details.
- Maintained supply inventory for office area, ordering items as needed and stocking shelves.
Server/Bartender
Willies Restaurant
Baton Rouge, Louisiana
09.2021 - Current
- Assisted in training new servers.
- Greeted customers, answered questions and recommended specials to increase profits.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
Server/To-Go Server
Walk On's Sports Bistreaux
Prairieville, Louisiana
12.2019 - 12.2020
- Ensured that each guest was served courteously, quickly, and efficiently.
- Packaged and bagged cooked food and prepared items.
- Prepared appropriate bags, labels and containers for take-out orders.
Education
Some College (No Degree) - Diagnostic Medical Sonography
Baton Rouge Community College
Baton Rouge, LASkills
- Patient registration
- Patient relations
- Appointment management
- Record processing
- Medical charting
- Proficient in Excel
- Medical terminology
Timeline
Physical Therapy Medical Receptionist
St.Francisville Rehabilitation Services
11.2023 - Current
Server/Bartender
Willies Restaurant
09.2021 - Current
Server/To-Go Server
Walk On's Sports Bistreaux
12.2019 - 12.2020
Some College (No Degree) - Diagnostic Medical Sonography
Baton Rouge Community College
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