Julia Harju
Ladera Ranch,CA
Summary
I am a reliable Shift Leader with 2 years of experience in the Food industry. I am a great motivational leader that successfully communicates duties and tasks. I will always be dedicated to provide the highest standards of service and creating a warm and welcoming environment for customers.
Overview
2
2
years of professional experience
Work History
Shift Lead
Handel's Homemade Ice Cream
07.2021 - Current
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained and mentored new employees to maximize team performance.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Kept the store running smoothly in the absence of a manager.
Education
Associate of Science - Psychology
Saddleback College
Mission Viejo, CA06.2026
Skills
- Team Motivation
- Guest Satisfaction
- Monitoring Food Preparation
- Counting Money
- Effective Listening and Communication
- Maintain Food Safety Procedures
- Persistent
Intrests
* Fitness
*Family & Faith
*Psychology
*Nature
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Limited Working
Timeline
Shift Lead
Handel's Homemade Ice Cream
07.2021 - Current
Associate of Science - Psychology
Saddleback College
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