Julia Hlavaty
Scottsdale,AZ
Summary
I thrive in new environments and have learned to become an effective communicator, whose adept at multitasking and time management, showcased during tenure at Fresh Start Estate Sale. I excel in customer service and team collaboration, significantly enhancing store performance and customer satisfaction as best as I can. I have the ability to handle high-pressure situations with a flexible and outgoing approach, ensuring seamless operations and positive guest experiences. With background in the hospitality industry, I am skilled in properly managing high-volume dining environments and delivering excellent customer service. In addition, my schedule is quite flexible and even under pressure, I am able to adapt and alleviate potential stress in the work environment.
Overview
2
2
years of professional experience
Work History
Sales Associate
Fresh Start Estate Sale
01.2022 - 05.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Engaged in friendly conversation with customer to better uncover individual needs.
Restaurant Hostess
Keeler's Neighborhood Steakhouse
03.2023 - 09.2023
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Maintained an organized waitlist and managed OpenTable, ensuring efficient seating of guests.
- Checked in with servers to confirm preparedness before seating customers.
Education
Cactus Shadows High School
Cave Creek, AZ05.2026
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Multi-tasking strength
- Flexible Schedule
- Outgoing Personality
- Listening Skills
- Team Leadership
Hobbies
- Visual Art
- Working Out
- Photography and Sports Media for CSHS
- Writing Literature
- Exploring the outdoors
Timeline
Restaurant Hostess
Keeler's Neighborhood Steakhouse
03.2023 - 09.2023
Sales Associate
Fresh Start Estate Sale
01.2022 - 05.2024
Cactus Shadows High School
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