Julia Hohensee
St. Louis,MO
Summary
Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Always making goals for myself, short term and long-term, and trying to achieve everything I put my mind to! Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate about good customer service to guest. I will go above and beyond to make sure guest, co-workers, and everyone in the restaurant are happy! Willing to learn more about being a bartender, I do have some cocktail/wine/beer knowledge. Planning on going to a Esthetician school after this summer of 2024, and plan on getting a real estate license this summer. Right now, looking full time hours, love to work and make money! Also have open availability.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Lester's
03.2022 - Current
- Answer questions or make recommendations for complementary products, trying to sell the special of that day and our seasonal beers
- Training new employees to be servers, teach them the menu/the daily specials/ introducing our team, giving a tour of the restaurant, showing them the duties/steps of service that we do.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Stowing
Amazon
06.2021 - 04.2022
- Inspected items for any damages and reported discrepancies to supervisor.
- Sorted over 300 products onto shelves according to type, weight, and size.
- Increased efficiency in stowing processes by implementing better organization and time management techniques.
- Reduced errors in stowed items through meticulous attention to detail and adherence to company guidelines.
Server
Bar Louie
01.2021 - 06.2021
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Inspected dishes and utensils for cleanliness.
- Checked guests' identification before serving alcoholic beverages.
- Served food and beverages promptly with focused attention to customer needs.
Sales Associate
Express Outlet Store
11.2019 - 01.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
Server
Buffalo Wild Wings
03.2019 - 09.2019
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Server
Buffalo Wild Wings
07.2017 - 01.2019
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Increased sales by upselling appetizers, desserts, and specialty beverages.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Education
High school diploma -
Saint Charles West
Saint Charles, MO05.2012
Skills
- Strong Work Ethic
- Guest Engagement
- Professional Appearance
- Safe Food Handling
- Menu Memorization
- Food Running
- High-volume dining
- Order Accuracy
- Sales Techniques
- Food safety understanding
- Allergy awareness
- Reliable and Responsible
- Wine pairing knowledge
- Decision-Making
Certification
Food Handler Certification
Personal Information
Relocation: Saint Charles, MO
Dancing, learning Spanish, Working out! Sewing and painting.
Things I like to do in my free time when I'm alone!
Timeline
Server
Lester's
03.2022 - Current
Stowing
Amazon
06.2021 - 04.2022
Server
Bar Louie
01.2021 - 06.2021
Sales Associate
Express Outlet Store
11.2019 - 01.2021
Server
Buffalo Wild Wings
03.2019 - 09.2019
Server
Buffalo Wild Wings
07.2017 - 01.2019
High school diploma -
Saint Charles West
Food Handler Certification
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