Museum Manager and Educator with advanced supervisory, team building, and customer service experience. Skilled in developing innovative membership initiatives and enhancing community engagement through data analysis and targeted outreach.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Membership Manager
Westchester Children's Museum
Rye
02.2026 - Current
Maintained 2000+ annual museum memberships, enhancing outreach and retention strategies.
Conducted grant research to secure funding for inclusivity initiatives.
Hired and trained museum experience facilitation and education teams.
Created and directed college internship program to support educational engagement.
Developed relationships with annual members and library patrons to boost retention.
Utilized CRM and operations systems for streamlined membership processes.
Created innovative membership initiatives to increase revenue
Analyzed data on museum visitor demographics to inform programming decisions.
Museum Educator
Westchester Children's Museum
Rye
11.2024 - Current
Engaged children and families in interactive STEAM-based programs and special educational events, fostering a love for learning and creativity
Led and facilitated engaging museum tours, enhancing visitor understanding of exhibitions and promoting hands-on learning experiences
Led offsite education programs for elementary students, strengthening community relationships and enhancing access to museum resources
Management and Sales
Twisted Branch
Valhalla
04.2019 - 12.2025
Gained in-depth understanding of small business operations while managing the store full-time.
Provided outstanding customer service and ensured smooth online operations, including shipping and supply ordering.
Facilitated positive consumer experiences while ensuring store cleanliness during the COVID-19 pandemic.
Cultivated relationships with local businesses through event conceptualization and collaboration.
Substitute Teacher
Pleasantville School District
Pleasantville
02.2024 - 06.2024
Adapted to changing schedules and age groups in a substitute teaching role.
Implemented lesson plans according to district curriculum guidelines.
Supervised students during classroom activities and transitions.
Coordinator and Hospitality
Crabtree's Kittle House
Chappaqua
04.2022 - 09.2022
Acquired knowledge of departmental functions and specifications while assisting in organizing events like weddings, business meetings, and showers.
Facilitated seamless communication between Inn and Restaurant through effective system management.
Developed communication skills through mastery of traditional phone etiquette and professionalism in upscale environments.
Honed communication skills by mastering traditional phone etiquette and demonstrating professionalism in upscale settings.
Communications Intern
Westchester Community College
Valhalla
04.2018 - 06.2018
Created content for communications department during senior year internship, contributing to departmental initiatives
Analyzed new media trends and their communication effects, translating findings into actionable statistics
Organized class materials and schedules to streamline lecture preparation and improve class delivery