Oversaw daily office operations, which involved coordinating appointments through Dentrix Software, monitoring staff activities, and optimizing workflow for enhanced efficiency in appointment bookings
Ensured accurate billing and timely reimbursements by verifying insurance eligibility through Dentrix software and conducting regular audits and reviews to monitor claims status
Optimized check-in processes and enhanced communication between patients and the office team utilizing automated reminders to elevate patient satisfaction levels
Delivered patient education through clear explanations of treatment plans, procedures, and billing details, utilizing brochures to ensure comprehensive understanding and clarity
Dental Technician
Elegant Dental Laboratories
09.2017 - 10.2017
Utilized3Shape with CAD/CAM technologies to craft a variety of dental products, including zirconia crowns, bridges, and implant crowns
Leveraged nesting methods and Hyper DENT CAM software to optimize machine scheduling, streamline workflow processes, and maximize material usage, enhancing production efficiency by30%
Guided and supported new technicians in mastering CAD/CAM processes, milling operations, and quality standards, including fostering proficiency in CAM software and CAD modeling
Managed quality checks and equipment maintenance to uphold industry standards and regulatory compliance
Education
Bachelor of Science in Nursing -
Wagner College
Staten Island, NY
12.2024
Bachelors Degree/First professional Degree - Law
National University of Sciences
12.2009
Bachelor Diploma - Legal Studies
National Agrarian University
04.2008
Skills
Nursing process
Adaptability
Time Management
Patient Education
Problem Solving
Electronic Health Records
Attention to details
Patient - centered care
Flexibility
Empathy
Evidence-based practice
Patient safety and infection control
Physical Assessments
Vital Signs Monitoring
Therapeutic communication
Microsoft Office (Word, Excel, Power Point)
Certification
Registered Nurse (RN): NCLEX scheduled - Dec2024 - Jan2025 | Staten Island, NY
Basic Life Support (BLS): American Heart Association - Jun2023 - Jun2025 | Staten Island, NY
Affiliations
Member of Sigma Theta Tau International Honor Society of Nursing
PRECEPTORSHIP | Postpartum Unit
Richmond University Medical Center | Staten Island | Fall2024
Provided compassionate care to postpartum patients, monitoring vital signs and supporting recovery.
Collaborated with a multidisciplinary team to develop individualized care plans for new mothers and infants.
Educated patients and families on breastfeeding, newborn care, pain management, and postpartum recovery.
Gained hands-on experience in postpartum assessments, medication administration, and lactation support.
Maintained accurate patient records, ensuring compliance with hospital safety and documentation standards.
CLINICAL ROTATIONS
Community Health Nursing - Todt Hill Friendship Club & Arrochar Senior Center, Staten Island, NY - Fall2024
Psychodynamic Dimensions of Psychiatric Mental Health - Richmond University Medical Center (RUMC), Staten Island, NY - Summer2024
Nursing Care of the Family in Illness II/ Medical-Surgical Nursing II - Staten Island University Hospital (SIUH) - South, Staten Island, NY - Summer2024
Nursing Care of the Childbearing Family/ Obstetrics - Richmond University Medical Center, Staten Island, NY - Spring2024
Nursing Care of Childbearing Family/ Pediatrics - Staten Island University Hospital (SIUH) - North, Staten Island, NY - Spring2024
Nursing Care of the Family in Illness I/ Medical-Surgical Nursing I - Staten Island University Hospital (SIUH) - North, Staten Island, NY - Spring2024
Dimensions of Health Promotion in the Community/ Fundamentals of Nursing - Egger Health Care and Rehabilitation Center, Staten Island, NY - Fall2023