Julia Jean Baptiste
Linden,NJ
Summary
Dynamic Sales Associate with proven expertise at Walmart, excelling in customer service and teamwork. Recognized for enhancing customer satisfaction through effective problem-solving and maintaining organized displays. Skilled in cash handling and adept at building rapport, contributing to a positive shopping experience and encouraging repeat business. Reliable and punctual, committed to achieving sales goals.
Overview
5
5
years of professional experience
Work History
Sales Associate
Walmart
08.2020 - Current
- Assisted customers with product selection and inquiries.
- Maintained organized merchandise displays to enhance customer experience.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to achieve sales goals and improve service.
- Handled customer concerns professionally, ensuring satisfaction and retention.
- Engaged with customers to build rapport and encourage repeat business.
- Participated in training sessions to learn product knowledge and sales techniques.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
High School Diploma - Pre-Med
Rutgers University
Newark, NJSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Problem-solving
- Reliable and punctual
- Exceptional customer service
- Professional demeanor
- Adapt to diverse groups
Timeline
Sales Associate
Walmart
08.2020 - Current
High School Diploma - Pre-Med
Rutgers University