Julia Smith
Colorado Springs,CO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Problem-solver with exceptional eye for detail and great listening skills. Organized and dedicated with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
Marathon Wealth And Protection Strategies
12.2022 - Current
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Assistant Store Manager
Factory Connection
11.2021 - 08.2022
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Developed innovative and creative merchandise displays to drive point-of-sale purchases.
Professional Leasing Consultant
Banyan Equity Management
09.2020 - 10.2021
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Increased property's leasing percentage from 75% to 100% in a short time frame.
- Professionally and timely handled tenant relations in states of emergency, including two building fires, and a winter freeze that caused multiple burst pipes and flooded units.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
- Marketed diverse properties to prospective clients and consistently exceeded target closing rates.
Credit Administrative Assistant
InterBank
07.2019 - 07.2020
- Assisted during beginning of pandemic, when small business loans came out. This including writing up and filing 5-10 loans daily while also handling all phone calls received.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Sales Associate
Cato's Fashion
08.2018 - 05.2019
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
Key Holder
Crossroads Express
08.2016 - 08.2018
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
Education
No Degree - Business Administration And Management
Oklahoma Panhandle State University
Goodwell, OKSkills
- Department Oversight
- Marketing and Promotions
- Time Management
- Problem Anticipation and Resolution
- Hiring and Training
- Sales Promotion
- Shift Scheduling
- Administrative Management
- Verbal and Written Communication
- Store Organization
- Attention to Detail
- Market and Competitor Research
- Property Management
Timeline
Administrative Assistant
Marathon Wealth And Protection Strategies
12.2022 - Current
Assistant Store Manager
Factory Connection
11.2021 - 08.2022
Professional Leasing Consultant
Banyan Equity Management
09.2020 - 10.2021
Credit Administrative Assistant
InterBank
07.2019 - 07.2020
Sales Associate
Cato's Fashion
08.2018 - 05.2019
Key Holder
Crossroads Express
08.2016 - 08.2018
No Degree - Business Administration And Management
Oklahoma Panhandle State University
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