Julia Lenker
Dedicated manager with a strong focus on customer service, team leadership, and conflict resolution. Proven track record of enhancing team performance and optimizing operations to achieve high customer satisfaction.
Work History
Manager
3 Years 4 Months- Oversaw daily operations, ensuring adherence to quality and safety standards.
- Trained and mentored staff, enhancing team performance and service delivery.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Monitored financial performance, identifying cost-saving opportunities while maintaining service excellence.
- Maintained a professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
Education
High School Diploma
- Honor Roll freshman year through senior year
- 3.8 GPA
- Chess Club 2023
- Drama Club 2023-2025
Skills
Eugene Police Department Cadet Program
Eugene Police Department Cadet: June 2025- present
*Attend regular meetings where cadets study Oregon Revised Statutes, department policies, procedures and the judicial system
*Regularly writes police reports to be reviewed by sworn police officers
*Regularly perform in scenarios where cadets roleplay as a police officers responding to calls for service
*Regularly studies the structure of legal writing and documentation
*Practice communication and verbal de-escalation techniques to resolve conflicts
*Participate in community outreach events and community service opportunities
*Regularly participates in cadet workouts and physical defense trainings
*Completed an Emergency Vehicle Operations Course training
*Presented to Willamette Leadership Academy youth
*Regularly participates as a role-player for the Crisis Negotiation Team, Drone team and SWAT trainings
*Regularly goes on ride-alongs with sworn police officers