Hi, I’m
Julia Neves
Administration
Mountain Ranch,CA
Summary
Administrative professional effective in all aspects of office administration and adaptable to help in any area to meet staff needs and team goals.
Overview
21
years of professional experience
1
Certification
Work History
M.A.C.T. Health Board, Inc.
Front Desk Medical Receptionist
11.2022 - 01.2023
Job overview
- Assisted patients in person and over the phone with information and to answer questions.
- Managed master calendar, scheduled patient appointments and handled appointment reminders,
- Coordinated patient check-in, check-out and payments for billing.
- Confirmed patient insurance information and mandated forms were completed, submitted and electronically filed.
Calaveras Veterinary Clinic
Veterinary Receptionist
07.2021 - 11.2022
Job overview
- Coordinated pet patient scheduling, check-in, check-out and payments for billing.
- Reconciled cash drawer and petty cash at end of day.
- Managed multi-line phone system and fielded phone calls from pet owners.
- Answered animal health questions and advised on best care practices.
- Entered data from pet records and office visits into computer data base system.
- Filled prescriptions.
- Cleaned waiting room and exam rooms.
San Lorenzo Unified School District
Campus Safety Assistant
12.2019 - 01.2021
Job overview
- Monitored students during lunchtime to verify proper hygiene and eating, maintaining appropriate behavior within cafeteria.
- Monitored children's activities during recess to ensure safety and wellbeing.
- Provided support and guidance to children in conflict resolution.
- Maintained traffic control during student drop-off and pick-up.
Private Individual
Caregiver
07.2015 - 10.2020
Job overview
- Transported client to medical appointments.
- Managed household including: preparation of meals, cleaning house, laundry, errands and paying bills.
- Supported daily hygiene needs.
- Medication management and administration.
St. Philip Lutheran School
School Secretary
11.2014 - 03.2016
Job overview
- Presented a friendly and welcoming front office atmosphere for parents, students and teachers.
- Performed clerical and administrative support.
- Processed student registrations and withdrawals.
- Completed required reports and forms for student records.
- Assisted coworkers and staff members with special tasks.
Vulcan Materials
Administrative Assistant II
01.2008 - 08.2012
Job overview
- Performed general clerical tasks.
- Daily entry of sales quotes and orders.
- Provided customer information to dispatchers at rock quarry plants.
- Developed strategies to streamline processes.
- Reported daily sales and production numbers to regional office.
- Reduced accounts receivables.
City Of San Leandro
Administrative Assistant II
01.2002 - 05.2005
Job overview
- Provided clerical support to 21 Engineers and Inspectors.
- Management of bid process for all Engineering projects.
- Provided assistance and information to customers regarding city programs and procedures.
- Developed new procedures for archival of project files.
- Prepared and distributed various correspondence to engineers, inspectors and public.
Education
Arroyo High SchoolSan Lorenzo, CA
High School Diploma
08.1984
Skills
- Office Administration
- Customer Relations and Communication
- Microsoft Office Suite
- Calendar and Appointment Management
- Event and Meeting Planning
- Recordkeeping and File Management
- Database/Client Management Systems
- Payroll
- Accounts Payable/Receivable
- Workers' Compensation
Certification
- AHA Basic Life Support - CPR/AED Training - 2022
- ADP Payroll - Paying Employees - 2012
- Microsoft Word/Excel/PowerPoint - 2004
- Exotic Animal Training and Management - 1997
Timeline
Front Desk Medical Receptionist
M.A.C.T. Health Board, Inc.
11.2022 - 01.2023
Veterinary Receptionist
Calaveras Veterinary Clinic
07.2021 - 11.2022
Campus Safety Assistant
San Lorenzo Unified School District
12.2019 - 01.2021
Caregiver
Private Individual
07.2015 - 10.2020
School Secretary
St. Philip Lutheran School
11.2014 - 03.2016
Administrative Assistant II
Vulcan Materials
01.2008 - 08.2012
Administrative Assistant II
City Of San Leandro
01.2002 - 05.2005
Arroyo High School
High School Diploma