Julia Pasko
Parma,OH
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
13
13
years of professional experience
Work History
General Manager
Melt Bar and Grilled
09.2016 - Current
- Establish a work culture of accountability to drive operational excellence and lead initiatives to improve staffing coverage and increase team morale
- Manage 30 servers, hostesses, and chefs, and lead efforts to improve communication between front of the house and back of the house during high volume periods
- Oversaw all aspects of operations, including customer service, administrative work, finances, and building maintenance
- Within the first year of employment, I established myself in the company by earning a Supervisor position, and continued to build through the years. I am now fully cross trained on all positions in the restaurant
Bartender
Wasabi Japanese Steakhouse
05.2014 - 11.2016
- As lead bartender on weekend nights, ensure team members prepare quality drinks and collect payments accurately
- Create custom cocktails and shots for the restaurant
- Trained new hires to prepare drinks properly and keep bar area clean and organized
- Demonstrated a strong sense of urgency and ability to serve multiple customers at once
Server
Outback Steakhouse
06.2012 - 05.2014
- Demonstrated ability to provide exceptional customer service by promptly greeting guests, taking accurate orders, and ensuring a positive dining experience
- Proficient in accurately processing payments, handling cash transactions, and maintaining a clean and organized work station
- Proven track record of multitasking in a fast-paced environment, handling high volume of guests while maintaining professionalism and attention to detail
Education
High School Diploma -
Valley Forge High School
Parma OH06-2010
Skills
- Detail Oriented
- Organized
- Excellence in Customer Service
- Administrative Experience
- Serve Safe Certified for Proper Food Handling
- Comfortable in Fast Paced Environments
Timeline
General Manager
Melt Bar and Grilled
09.2016 - Current
Bartender
Wasabi Japanese Steakhouse
05.2014 - 11.2016
Server
Outback Steakhouse
06.2012 - 05.2014
High School Diploma -
Valley Forge High School
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