Julia Ramos
Queens
Summary
Dedicated security receptionist with extensive experience in administrative support and security operations. Maintains safety through effective communication, quick response to emergencies, and regular facility patrols. Committed to fostering a welcoming environment while ensuring security and operational efficiency.
Overview
17
17
years of professional experience
Work History
Security Officer
Alliance
New York
08.2025 - Current
- Responded promptly to alarms and emergencies, ensuring safety and security of all personnel.
- Conducted regular security patrols of facility grounds, parking lots, and perimeter areas to deter unauthorized access.
- Guarded restricted areas to prevent unauthorized entry.
- Collaborated with local law enforcement to support incident resolution and investigations.
- Documented daily activities and incidents for accurate reporting and record-keeping.
- Provided excellent customer service while interacting with employees and visitors.
- Welcomed staff, guests, vendors, and contractors at facility entrance.
- Verified photo IDs and tickets to allow guests passage.
Security Officer
Mulligan Security LLC
New York
10.2024 - 07.2025
- Monitored premises to prevent unauthorized access and ensure safety.
- Executed regular security patrols of facility grounds, parking lots, and perimeter areas to identify and mitigate security risks.
- Conducted regular patrols to identify potential security risks and hazards.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Documented all security-related activities in accurate logs to maintain clear records for accountability and review.
- Trained new security staff on procedures and emergency protocols.
- Confirmed visitor identification prior to granting entry into the building.
- Welcomed staff, guests, vendors, and contractors upon their arrival at the facility entrance to ensure a friendly atmosphere.
Administrative Receptionist
SEAL Security
03.2020 - 01.2024
- Greeted clients and guests professionally to create a welcoming atmosphere.
- Resolved complaints from guests and employees to enhance service quality.
- Verified identification of all persons entering and exiting facility.
- Maintained open communication with security team members and building supervisors via radios, telephones, digital means such as emails.
- Responded quickly to emergency situations, such as activated alarm systems or other suspicious activity.
- Reported irregularities such as fire and safety hazards to maintenance.
- Updated shift logs and produced daily reports to document security activities and incidents.
- Provided security services at Bloomberg Tower to ensure the safety of guests and employees.
Security Administrative Officer
G4S Secure Solutions
03.2009 - 11.2019
- Issued visitor badges to ensure proper access control at the facility.
- Maintained composure and professionalism while screening visitors during high volume periods.
- Secured entrances and exits via physical presence and careful monitoring of CCTV.
- Responded to alarms and investigated disturbances, coordinating with local law enforcement for crisis escalation.
- Compiled reports on daily activities and irregularities, documenting incidents such as property damage, theft, and accidents.
- Supported office manager in building and office management tasks, including vendor communication, supply management, and package dispatch.
- Provided information about establishment, such as location of departments or offices, employees within the organization, or services provided.
- Bank of NY Mellon
Education
Associate of Arts -
La Guardia Community College
Queens, NY05-1984
Skills
- Security Awareness
- Loss Prevention Training
- Theft Prevention Training
- CPR, AED and First Aid Certified
- C-Cure 9000
- PASSAGE POINT
- Experience with VICTOR Unified Client US
- Fluent in Spanish
- POS Inventory System Operation
- Proficient in Data Entry
- Attention to Detail
- Strong Organization Skills
- Dispatch
- Confidentiality
- Microsoft Office
- Team collaboration
- Microsoft Office
Timeline
Security Officer
Alliance
08.2025 - Current
Security Officer
Mulligan Security LLC
10.2024 - 07.2025
Administrative Receptionist
SEAL Security
03.2020 - 01.2024
Security Administrative Officer
G4S Secure Solutions
03.2009 - 11.2019
Associate of Arts -
La Guardia Community College