Julia Richards
Saginaw,MI
Summary
Experienced business professional with a track record of driving success and surpassing company expectations. Demonstrated ability to elevate organizations through strategic planning and innovative solutions. Skilled at adhering to company guidelines and delivering exceptional results. Adept at building strong relationships with stakeholders to achieve common goals and objectives.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Banquet Captain
Apple Mountain Golf Resort
2024 - Current
- Supervised banquet staff to ensure efficient service and adherence to event timelines.
- Coordinated setup and teardown of banquet events, maintaining high standards of cleanliness and organization.
- Trained new team members on operational procedures and service protocols for optimal performance.
- Assisted in menu planning and execution, collaborating with kitchen staff to meet guest expectations.
- Event Billing
Shift Leader
IHG Hotels & Resorts
03.2021 - 03.2024
- Managed inventory and purchasing processes.
- Handled nightly deposits to maintain financial accuracy.
- Resolved customer complaints to improve overall guest experience.
Lead Captain
LA PLAYA BEACH AND GOLF RESORT
01.2017 - 04.2021
- Coordinated inventory management, purchasing, and forecasting to optimize resources.
- Refined approaches to satisfy client needs.
- Streamlined event billing operations.
- Ensured compliance with payroll regulations and company policies.
Owner/Operator
Jack’s Seafood Bar & Grill
01.2001 - 01.2016
- Oversaw recruitment, onboarding and training of staff.
- Managed inventory and purchasing processes.
- Handled billing and payment operations for accounts.
- Ensured accurate and timely payroll distribution.
- Analyzed market trends to optimize advertising efforts.
- Oversaw daily operational activities.
Education
Some college - Business Management
Delta College
Saginaw, MISkills
- Catering
- Staff Management
- Event Planning
- Food Safety
- Events Management
- Sales
- POS
- Purchasing
Certification
- Food Handler Certification
- TABC Certification
Timeline
Shift Leader
IHG Hotels & Resorts
03.2021 - 03.2024
Lead Captain
LA PLAYA BEACH AND GOLF RESORT
01.2017 - 04.2021
Owner/Operator
Jack’s Seafood Bar & Grill
01.2001 - 01.2016
Some college - Business Management
Delta College
Banquet Captain
Apple Mountain Golf Resort
2024 - Current
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