Julia Slater
Malvern,AR
Summary
Dynamic and results-driven professional with extensive experience in customer service at Walmart. Proven ability to enhance customer satisfaction through effective communication and personalized assistance. Skilled in cash handling and inventory management, consistently maintaining accuracy and reliability. Recognized for training new associates, fostering a collaborative team environment, and ensuring a welcoming shopping experience.
Overview
25
25
years of professional experience
Work History
Cashier
R&M Petroleum
08.2024 - Current
- Processed cash and credit transactions efficiently at point of sale.
- Maintained accurate cash drawer, ensuring balanced transactions throughout shifts.
- Assisted customers with inquiries, enhancing overall service experience.
- Managed inventory restocking, contributing to store organization and accessibility.
- Trained new cashiers on operational procedures and customer service standards.
- Greeted customers entering store and responded promptly to customer needs.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Cashier
JJs Truck Stop
01.2012 - 08.2024
- Processed customer transactions efficiently using POS systems.
- Maintained accurate cash drawer and balanced end-of-day reports.
- Provided excellent customer service, resolving inquiries and complaints promptly.
- Trained new cashiers on operational procedures and best practices.
Jewelry Sales Associate
Walmart
07.2001 - 11.2008
- Assisted customers in selecting jewelry, providing personalized recommendations based on preferences.
- Maintained inventory accuracy through regular stock audits and effective organization strategies.
- Trained new associates on product knowledge and customer service best practices to enhance team performance.
- Resolved customer inquiries and concerns promptly, ensuring a positive shopping experience and fostering loyalty.
- Maintained a visually appealing and organized store, contributing to a welcoming shopping environment.
- Displayed merchandise by arranging in appealing ways to boost sales.
Education
High School Diploma -
Malvern High School
Malvern, ARSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Time management skills
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Reliability and punctuality
- Order taking
- Merchandise restocking
- Cash drawer balancing
Timeline
Cashier
R&M Petroleum
08.2024 - Current
Cashier
JJs Truck Stop
01.2012 - 08.2024
Jewelry Sales Associate
Walmart
07.2001 - 11.2008
High School Diploma -
Malvern High School