Summary
Overview
Work History
Education
Skills
Timeline
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Julia Sloan

Summary

Experienced bank teller with strong skills in transaction monitoring, compliance and attention to detail. Seeking to transition into fraud analysis by leveraging frontline banking experience and a solid understanding of financial operations to help detect and prevent fraud.

Overview

19
19
years of professional experience

Work History

Teller II

Cadence Bank
03.2008 - Current
  • Monitored and reported suspicious activity in line with bank security policies.
  • Played a key role in two out-of-state bank mergers (Texas and Florida), traveling to assist newly acquired branches during conversion week to ensure a smooth transition of systems and procedures.
  • Served as the branch ATM Custodian, responsible for replenishing, balancing and troubleshooting to ensure continuous availability and accuracy.
  • Acted as backup Vault and Head Teller, managing vault balancing, branch cash operations and reporting.
  • Balanced cash drawers daily, identifying discrepancies and took corrective actions.
  • Processed transactions efficiently while maintaining regulatory compliance.
  • Assisted customers with account inquiries and issue resolution.
  • Maintained knowledge of bank products, services, and policies.
  • Collaborated across departments to resolve complex issues.
  • Educated customers on online banking tools and safe banking practices, supporting fraud prevention efforts.

Teller

Regions Bank
09.2006 - 02.2008
  • Maintained accurate cash drawer, resolving discrepancies as needed.
  • Responded to customer inquiries regarding accounts, transactions and bank services.
  • Delivered fast, courteous service to minimize wait times and improve satisfaction.

Education

Louisiana State University
Baton Rouge, LA

High School Diploma -

Denham Springs High School
Denham Springs, LA
05-1998

Skills

  • Exceptional customer service
  • Time management and multitasking
  • Banking regulations and compliance
  • Transaction monitoring and discrepancy resolution
  • Problem solving and critical thinking
  • Verbal and written communication

Timeline

Teller II

Cadence Bank
03.2008 - Current

Teller

Regions Bank
09.2006 - 02.2008

Louisiana State University

High School Diploma -

Denham Springs High School

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Julia Sloan