Julia Sloan
Summary
Experienced bank teller with strong skills in transaction monitoring, compliance and attention to detail. Seeking to transition into fraud analysis by leveraging frontline banking experience and a solid understanding of financial operations to help detect and prevent fraud.
Overview
19
19
years of professional experience
Work History
Teller II
Cadence Bank
Denham Springs, Louisiana
03.2008 - Current
- Monitored and reported suspicious activity in line with bank security policies.
- Played a key role in two out-of-state bank mergers (Texas and Florida), traveling to assist newly acquired branches during conversion week to ensure a smooth transition of systems and procedures.
- Served as the branch ATM Custodian, responsible for replenishing, balancing and troubleshooting to ensure continuous availability and accuracy.
- Acted as backup Vault and Head Teller, managing vault balancing, branch cash operations and reporting.
- Balanced cash drawers daily, identifying discrepancies and took corrective actions.
- Processed transactions efficiently while maintaining regulatory compliance.
- Assisted customers with account inquiries and issue resolution.
- Maintained knowledge of bank products, services, and policies.
- Collaborated across departments to resolve complex issues.
- Educated customers on online banking tools and safe banking practices, supporting fraud prevention efforts.
Teller
Regions Bank
Denham Springs LA
09.2006 - 02.2008
- Maintained accurate cash drawer, resolving discrepancies as needed.
- Responded to customer inquiries regarding accounts, transactions and bank services.
- Delivered fast, courteous service to minimize wait times and improve satisfaction.
Education
Louisiana State University
Baton Rouge, LAHigh School Diploma -
Denham Springs High School
Denham Springs, LA05-1998
Skills
- Exceptional customer service
- Time management and multitasking
- Banking regulations and compliance
- Transaction monitoring and discrepancy resolution
- Problem solving and critical thinking
- Verbal and written communication
Timeline
Teller II
Cadence Bank
03.2008 - Current
Teller
Regions Bank
09.2006 - 02.2008
Louisiana State University
High School Diploma -
Denham Springs High School