Summary
Overview
Work History
Education
Skills
Timeline
Generic

Julia Ventrice

Carson City,NV

Summary

Dynamic and results-driven professional with extensive experience at Starbucks and Wells Fargo. Proven expertise in cash handling accuracy and staff motivation, fostering positive customer relationships and enhancing sales through effective promotions. Adept at training and leading teams, ensuring operational excellence while maintaining a welcoming atmosphere for clients.

Overview

4
4
years of professional experience

Work History

Barista Shift Supervisor

Starbucks
03.2022 - Current
  • Educated new hires on essential barista techniques, cash management, and adherence to company policies.
  • Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
  • Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
  • Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
  • Ensured smooth daily operations by maintaining adequate stock levels through regular inventory checks and timely reordering of supplies.
  • Boosted sales through the promotion of seasonal beverages and upselling bakery items to customers.

Teller

Wells Fargo
04.2024 - 10.2024
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
  • Processed customer transactions promptly, minimizing wait times.
  • Assisted customers with account inquiries, resolving issues promptly and professionally.
  • Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
  • Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.

Camp Counselor

Carson City Recreation Center
03.2021 - 09.2021
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Led groups of children safely through variety of camp activities.
  • Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.

Education

Bachelors - General Studies

Western Nevada College
Carson City, NV

High School Graduate -

Pioneer High School
Carson City, NV

Skills

  • Cleanliness maintenance
  • Barista training
  • Cash handling accuracy
  • Drink preparation speed
  • Staff motivation
  • Adaptability to change
  • Sales promotion
  • POS system operation
  • Customer service
  • Inventory controls

Timeline

Teller

Wells Fargo
04.2024 - 10.2024

Barista Shift Supervisor

Starbucks
03.2022 - Current

Camp Counselor

Carson City Recreation Center
03.2021 - 09.2021

Bachelors - General Studies

Western Nevada College

High School Graduate -

Pioneer High School

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