Julia Vigil
Mason,OH
Summary
Bubbly and sociable, excelling in fast-paced environments such as being a server as well as a barista at Starbucks. Enhancing customer satisfaction through exceptional service and efficient multitasking. Experienced in working with food/drinks. Skilled in cash handling and POS systems, and have consistently demonstrated a positive attitude while working, even when stressed.
Overview
4
4
years of professional experience
Work History
Server
Monkey Bar and Grille
05.2024 - 08.2024
- Provide excellent customer service by greeting guests, taking food and drink orders, and having a positive attitude.
- Accurately input orders into the POS system and relay them to kitchen and bar staff.
- Serve food and beverages in a timely manner
- Multitasking and time managing to make sure multiple tables have the same quality of service.
- Maintain cleanliness and organization of dining area, including setting up and clearing tables.
- Process payments using cash, credit, and debit, ensuring accurate transactions and balancing of cash register.
- Collaborate with team members and management to ensure efficient service and customer satisfaction.
- Upsell menu items and promotions to increase sales and enhance guest experience.
Server
Carrabbas Italian Grille
01.2023 - 01.2024
- Provide excellent customer service by greeting guests, taking food and drink orders, and having a positive attitude.
- Accurately input orders into the POS system and relay them to kitchen and bar staff.
- Serve food and beverages in a timely manner
- Multitasking and time managing to make sure multiple tables have the same quality of service.
- Maintain cleanliness and organization of dining area, including setting up and clearing tables.
- Process payments using cash, credit, and debit, ensuring accurate transactions and balancing of cash register.
- Collaborate with team members and management to ensure efficient service and customer satisfaction.
- Upsell menu items and promotions to increase sales and enhance guest experience.
Barista
Starbucks
04.2022 - 06.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Accurately input orders into POS system
- Accurately replicated and memorized all Starbucks’ drink recipes
Cashier
Tortilleria Garcia
06.2021 - 02.2022
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
Lifeguard
Swimsafe Pool Management
05.2020 - 10.2020
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
Education
Ohio University
Athens, OHWilliam Mason High School
Mason, OH05.2023
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Great at multitasking
- Very friendly and sociable
- Team oriented
Timeline
Server
Monkey Bar and Grille
05.2024 - 08.2024
Server
Carrabbas Italian Grille
01.2023 - 01.2024
Barista
Starbucks
04.2022 - 06.2023
Cashier
Tortilleria Garcia
06.2021 - 02.2022
Lifeguard
Swimsafe Pool Management
05.2020 - 10.2020
Ohio University
William Mason High School
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