Julia A. Murphy
Talco,TX
Summary
High-energy Shift Supervisor brings outstanding leadership skills and industry knowledge developed over extensive career. Polished in overseeing facility operations and delegating work to employees. Positive and upbeat professional with results-focused approach.
Overview
27
27
years of professional experience
Work History
Area Supervisor
Richardson ISD
Richardson, Texas
07.2023 - 03.2026
- Supervised daily operations across multiple school locations.
- Trained and mentored new employees on procedures and policies.
- Ensured compliance with district regulations and safety standards.
- Facilitated communication among administration, staff, and community to enhance collaboration and information sharing.
- Monitored inventory levels and managed supply orders effectively.
- Assisted in developing strategies that streamlined operations and addressed key efficiency challenges.
- Evaluated employee performance and delivered constructive feedback.
- Trained new employees on policies, procedures, product knowledge, customer service techniques.
- Enforced company policies while maintaining a fair and consistent approach among staff members.
- Maintained records of team member productivity and attendance to support performance evaluations and operational planning.
- Responded promptly to any emergency situations that may have arisen during business hours.
- Developed and maintained a positive working environment for all staff members.
- Assisted in recruiting new employees, conducting interviews, and selecting suitable candidates for open positions.
- Analyzed sales data from various reports to determine areas where improvements could be made.
- Conducted regular safety audits to ensure compliance with occupational health standards.
Assistant Manager
McAlisters Deli
Wylie, TX
12.2022 - 06.2023
- Trained new staff on menu items and customer service techniques.
- Managed inventory by tracking stock levels and placing orders to ensure adequate supply and minimize waste.
- Monitored food safety practices to maintain high standards of quality.
- Supported management in financial reporting and budgeting tasks to enhance decision-making and resource allocation.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations, including scheduling shifts and assigning duties, to maintain efficient workflow and service quality.
- Ensured compliance with safety regulations and company policies.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Delegated work to staff, setting priorities and goals.
Cafeteria Manager
Wylie ISD
Wylie, Texas
07.2012 - 11.2022
- Managed daily cafeteria operations and staff scheduling for efficient service delivery.
- Oversaw food preparation and safety protocols to ensure compliance with health standards.
- Coordinated inventory management, optimizing ordering and stock rotation to maintain supply availability.
- Trained and mentored staff in food service techniques and customer service skills.
- Implemented waste reduction strategies, enhancing sustainability practices in food services.
- Collaborated with school administration on special events and catering needs.
- Ordered necessary supplies for the efficient operation of the cafeteria.
- Ensured compliance with health codes and regulations in the cafeteria kitchen.
- Conducted regular inspections of equipment to ensure proper functioning.
Childcare teacher/Kitchen Manager
Cornerstone Private School
Wylie, Texas
05.2007 - 07.2012
- Designed lesson plans tailored to diverse age groups, enhancing engagement and learning outcomes.
- Facilitated discussions with parents on child development and behavior, fostering strong partnerships for children's growth.
- Maintained a safe and nurturing classroom environment.
- Ensured compliance with safety regulations related to food handling, sanitation, fire prevention.
- Oversaw outdoor activities, ensuring safety and promoting physical activity through sports, playground games, and field trips.
- Administered first aid and medication in accordance with health and safety regulations.
- Created and maintained a clean, organized, and stimulating environment conducive to learning.
General Manager/Asst GM/FOH manager
Logans Roadhouse
Lewisville, Texas
09.1999 - 05.2012
- Led daily operations to ensure efficient restaurant performance and customer satisfaction.
- Managed staff recruitment, training, and development to maintain a skilled workforce.
- Oversaw budgeting and financial management for operational efficiency and cost control.
- Implemented new menu items while ensuring quality standards were consistently met.
- Fostered a positive work environment through effective team communication and support.
- Managed daily business operations, overseeing budgeting, staffing, scheduling, inventory control, customer service, and sales.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Issued verbal and written warnings to employees in accordance with company policies to address performance issues.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Ensured compliance with local health department regulations regarding food safety standards.
- Developed service and sales strategies focused on enhancing customer retention and increasing revenue.
- Performed routine audits of internal controls in order to maintain accuracy of financial records.
Education
High School Diploma -
Mount Pleasant High School
Mount Pleasant, TX06-1991
Skills
- Team leadership
- Operational efficiency
- Performance monitoring
- Compliance enforcement
- Inventory management
- Customer service
- Employee training
Timeline
Area Supervisor
Richardson ISD
07.2023 - 03.2026
Assistant Manager
McAlisters Deli
12.2022 - 06.2023
Cafeteria Manager
Wylie ISD
07.2012 - 11.2022
Childcare teacher/Kitchen Manager
Cornerstone Private School
05.2007 - 07.2012
General Manager/Asst GM/FOH manager
Logans Roadhouse
09.1999 - 05.2012
High School Diploma -
Mount Pleasant High School