Summary
Overview
Work History
Education
Skills
Timeline
Generic

Julian Blick

Frisco

Summary

Dynamic customer service professional with extensive automotive parts knowledge from AutoZone. Proven ability to enhance customer satisfaction through effective communication and efficient parts ordering. Recognized for maintaining high energy in fast-paced environments while training new staff and managing inventory. Skilled in POS systems and adept at upselling merchandise.

Overview

3
3
years of professional experience

Work History

Customer Satisfaction Representative

AutoZone
Frisco
08.2024 - Current
  • Providing excellent five-star service to customers.
  • Helping customers find good, reliable automotive parts for their vehicles in person or over the phone.
  • Stocking and moving parts to their proper locations, as well as organizing parts.
  • Deliveries of automotive parts for commercial customers as a driver.
  • Taking and fulfilling Commercial customer orders over the phone and computer systems quickly and efficiently.
  • Providing automotive parts knowledge to customers as a certified automotive parts expert.
  • Battery, Headlight, Tail light, Air filter, replacement, as well as battery, and OBD testing.
  • Using Z-NET computer systems to find parts for customers and provide automotive knowledge to customers.

Front of House Worker

Chick-fil-A
Frisco
07.2022 - 07.2024
  • Maintaining composure, providing excellent customer service, and working efficiently in a loud, fast-paced environment.
  • Monitoring guests in the dining room and cleaning tables after each guest's departure, to provide an excellent atmosphere and service.
  • Assisting in training new front-of-house staff members.
  • Performing opening and closing duties such as restocking supplies, cleaning work stations.
  • Maintaining cleanliness and organization of the front-of-house area, including the lobby, restrooms, and play areas.
  • Operating cash registers efficiently.

Education

High School Diploma -

Blick Family Academy
Frisco, TX
04-2025

Skills

  • Customer service
  • Automotive parts knowledge
  • Inventory management
  • Effective communication
  • Time management
  • Money handling
  • Parts ordering
  • Computer proficiency
  • POS systems expert
  • High-energy attitude
  • Merchandise upselling
  • Diagnosis and repairs

Timeline

Customer Satisfaction Representative

AutoZone
08.2024 - Current

Front of House Worker

Chick-fil-A
07.2022 - 07.2024

High School Diploma -

Blick Family Academy