Julian Gill
Greensboro,NC
Summary
Proven track record in enhancing customer satisfaction and teamwork, notably at Chick-fil-A. Skilled in customer service and problem-solving, I effectively managed financial transactions and complaints, boosting repeat business. Excelled in creating a welcoming atmosphere, demonstrating a strong blend of hard and soft skills.
Overview
2
2
years of professional experience
Work History
Sales Associate
Foodlion Grocery Store
02.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Front of House Team Member
Chick-fil-A
08.2022 - 09.2023
- Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.
- Handled customer complaints professionally and efficiently, resulting in increased repeat business.
- Exhibited strong knowledge of menu offerings, enabling informed recommendations that catered to individual guest preferences.
- Established welcoming atmosphere by greeting each guest warmly.
Education
Associates Of Science - Chemical Engineering
Guilford Technical Community College
Jamestown, NCSkills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
Timeline
Sales Associate
Foodlion Grocery Store
02.2024 - Current
Front of House Team Member
Chick-fil-A
08.2022 - 09.2023
Associates Of Science - Chemical Engineering
Guilford Technical Community College