Julian Grajeda
Tucson,AZ
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Services Center Administrator
Weir Minerals
05.2018 - Current
- Excellent customer service skills, proficient with Microsoft Word, Excel, IBM and SAP systems.
- Maintaining production and service orders.
- Ordering required materials for fabrication and pump rebuilds.
- Review schedules and plan accordingly
- Providing estimates to customers within a timely manner.
- Work with purchasing, planners, and outside vendors to ensure on time delivery of required materials.
- Also create bill of materials and routings of newly created part numbers.
- Ability to read blue prints for new fabrication, and machining of pump equipment
Inventory Coordinator
Weir Minerals
03.2015 - 05.2018
- Resolved discrepancies between physical counts and electronic records through thorough investigation and reconciliation efforts.
- Reduced stock discrepancies by diligently investigating variances and resolving issues promptly.
- Improved inventory accuracy by conducting regular audits and implementing an efficient tracking system.
- Completed physical inventory counts each month.
Rubber Applicator & Mine Site Repairs
Weir Minerals
08.2010 - 03.2015
- Cleaned and prepared surfaces for rubber application.
- Traveled nation wide to repair equipment on the mine site.
- Ensured safety compliance through strict adherence to company protocols and MSHA regulations.
- Informed customers of expected costs by providing written estimates for services prior to applications.
Education
High School Diploma -
Marana High School
01.2005
Skills
- Customer service skills
- Microsoft Word
- Excel
- Customer service
- IBM systems
- SAP systems
- Collaboration
- Professionalism
- Conflict resolution
- Production planning
- Effective communication
- Problem solving
- Planning
- Prioritizing operations
- Monitoring jobs
- Staff assignment
Certification
- First Aid/CPR Certification - American Red Cross or American Heart Association
- MSHA Certificiation
- Forklift Certification
- CPR/AED Certification
- Arizona Driver's License
Languages
English
Full Professional
Spanish
Limited Working
Timeline
Services Center Administrator
Weir Minerals
05.2018 - Current
Inventory Coordinator
Weir Minerals
03.2015 - 05.2018
Rubber Applicator & Mine Site Repairs
Weir Minerals
08.2010 - 03.2015
- First Aid/CPR Certification - American Red Cross or American Heart Association
- MSHA Certificiation
- Forklift Certification
- CPR/AED Certification
- Arizona Driver's License
High School Diploma -
Marana High School
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