Julian Hernandez
Levittown,NY
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
4
4
years of professional experience
Work History
Sales Associate
Lowes Home Improvment
Levittown, NY
02.2023 - 06.2024
- Demonstrated product features and benefits for customers' needs.
- Upsold additional items based on customer interests and needs.
- Conducted inventories on a regular basis to track stock levels.
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Processed credit card transactions quickly and securely.
- Attended weekly team meetings to review performance goals and objectives.
- Maintained up-to-date knowledge of store merchandise and policies.
- Provided accurate information about products, prices and services.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Handled customer complaints in a professional manner.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Used technology resources to assist customers in locating and selecting items.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Described merchandise and explained use, operation and care.
Merchandise Associate
Target
Levittown, New York
02.2022 - 11.2022
- Assisted customers in locating desired items and provided advice on product features.
- Moved merchandise to retail areas and added new products to shelves, racks and bins in neat and well-presented fashion.
- Kept work areas professional, organized and clean.
- Printed labels and tags for for-sale merchandise.
- Greeted store customers, offered assistance, and thanked each for patronage.
- Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
- Helped customers locate desired items and assisted with carrying heavy loads.
Merchandise Associate
Walmart
Levittown, NY
09.2020 - 02.2022
- Conducted weekly cycle counts of merchandise inventories to maintain accurate records of stock levels.
- Performed regular price checks to identify discrepancies between shelf tags and computerized systems.
- Collaborated with other departments to coordinate promotional activities such as special events or discounts.
- Processed incoming shipments quickly and accurately, ensuring all products were correctly labeled, priced, and stocked on shelves.
- Facilitated daily store operations, including replenishing stock and organizing merchandise displays.
- Executed markdowns according to established procedures while maintaining appropriate margins.
Education
High School Diploma -
Island Trees High School
Levittown, NY06-2020
Skills
- Cash counting
- Financial Transactions
- Asset Management
- Customer Relationship Management
- Customer Needs Assessment
- Money Handling
- Money Management
- Stress Tolerance
Languages
Spanish
Native/ Bilingual
Timeline
Sales Associate
Lowes Home Improvment
02.2023 - 06.2024
Merchandise Associate
Target
02.2022 - 11.2022
Merchandise Associate
Walmart
09.2020 - 02.2022
High School Diploma -
Island Trees High School