Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Julian Juarez

Victoria

Summary

Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.

Overview

8
8
years of professional experience

Work History

Store Manager

Regal Jewelers
10.2021 - Current
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Completed point of sale opening and closing procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Assisted with hiring, training and mentoring new staff members.

Store Manager

Daniels Jewelers
06.2017 - 10.2021
  • Supervised guests at front counter, answering questions regarding products.
  • Approved regular payroll submissions for employees.
  • Rotated merchandise and displays to feature new products and promotions.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Assisted in recruiting, hiring and training of team members.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Education

Bachelor of Science - Law

Universidad Autonoma De Tamaulipas
Nuevo Laredo
08-2014

Skills

  • Store operations oversight
  • Personnel development
  • Promotional planning
  • Opening and closing procedures
  • Work Planning and Prioritization
  • Sales professional
  • Database management
  • Inventory control
  • Recruiting and hiring
  • Team leadership and coaching
  • Customer relations
  • Payroll management

Languages

Spanish
Native or Bilingual
English
Native or Bilingual
French
Elementary

Timeline

Store Manager

Regal Jewelers
10.2021 - Current

Store Manager

Daniels Jewelers
06.2017 - 10.2021

Bachelor of Science - Law

Universidad Autonoma De Tamaulipas

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