Julian Pena
Sullivan City,TX
Summary
Resourceful Top Helper known for high productivity and efficient completion of tasks. Possess specialized skills in equipment maintenance, safety compliance, and workflow optimization. Excel in communication, teamwork, and adaptability, ensuring seamless collaboration and positive work environment outcomes.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Outside Sales Representative
Los Pinos Hardware Building Supplies
Rio Grande City, Texas
05.2024 - Current
- Researched potential clients, identified decision makers and developed relationships with them.
- Conducted market research to identify new opportunities and develop target customer profiles.
- Gathered data on competitors' products, prices, and sales techniques.
- Maintained knowledge of current product offerings and pricing structures.
- Developed and implemented sales strategies to increase revenue.
- Conducted site visits to assess needs, demonstrate products, and recommend strategic solutions for customer requirements.
- Demonstrated products to potential customers and answered questions to close sales.
- Developed dynamic sales presentations to build urgency with prospects.
- Calculated production, delivery, and installation costs to provide customers with accurate quotes.
- Greeted and assisted customers to foster positive experiences.
- Identified customer needs by asking questions and advising on best solutions.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Hidden Ridge Consultants LLC
Sullivan City, TX
01.2019 - Current
- Developed policies and procedures for the organization.
- Maintained relationships with existing clients by providing superior customer service.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
- Set pricing structures according to market analytics and emerging trends.
- Analyzed client business needs and assisted in determining appropriate resources and strategies.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Specialist
The Home Depot Inc
Mission, TX
06.2023 - 04.2024
- Analyzed customer needs and recommended appropriate products or services.
- Implemented process improvements to increase efficiency and reduce costs.
- Assisted in developing strategies to increase customer satisfaction levels.
- Maintained accurate records of customer interactions and feedback.
- Provided technical support for customers in resolving complex issues.
- Analyzed key performance indicators to identify effective strategies.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Implemented strategies to take advantage of new opportunities.
- Assessed company operations for compliance with safety standards.
Pipefitter Helper
Zachary Group
Corpus Christi, TX
08.2022 - 05.2023
- Transported pipe and equipment to job sites using forklifts or hand trucks.
- Tested installed piping systems for leaks using air pressure gauges.
- Connected pipes with couplings and fittings according to specifications.
- Assembled supports for pipes prior to installation according to manufacturer's instructions.
- Threaded pipes using specified machinery.
- Handled all responsibilities for piping systems, including fabricating, assembling, installing and maintaining.
Pipefitter Helper
S&B Industries
Lake Jackson, TX
01.2018 - 07.2022
- Assisted Pipefitters in measuring, cutting, and threading pipes for installation.
- Transported pipe and equipment to job sites using forklifts or hand trucks.
- Installed piping systems including valves, flanges, pressure gauges and thermometers.
- Connected pipes with couplings and fittings according to specifications.
- Assembled supports for pipes prior to installation according to manufacturer's instructions.
- Provided support in lifting heavy materials onto work platforms or scaffolding.
- Threaded pipes using specified machinery.
Top Helper Electrician
Absolute Pipeline Integrity
Big Springs, TX
02.2012 - 08.2013
- Organized materials for jobsites and transported them to work areas.
- Maintained records of all repairs completed including parts used and labor hours.
- Set up ladders and scaffolding when needed to access hard-to-reach places.
- Install ESDs, fire, gas detectors,h2s detectors
- Cable trays, waterfalls
- Conduct bend, satellite starling internet
- Cat5, CAT6
- Repaired light fixtures, controls, switches,relays,and circuit breaker panels based on detailed evaluations
- Handled installation of electrical components by spacing, joining , and connecting wire
- Terminate wiring and connected circuits with correct techniques
Top Helper Electrician
Barrilleaux
Pecos, TX
03.2009 - 04.2011
- Drill tap
- Grounding
- Cable trays, waterfalls
- Manlift, forklift
- Conducts, offsets, anglebends
- Cat5,Cat6, internet cable
- Store and maintain power tools and equipment for each job.
- Read and intepreate electrical and lighting fixtures in ceilings , on roofs and onn towers
- Spliced, joined, and connected wire to fixtures and other electrical components
Supervisor of Operations
2OP Construction LLC
Baton Rouge, LA
06.2005 - 03.2008
- Identified process improvements that could reduce costs or improve service quality and efficiency levels.
- Monitored employee productivity levels to identify areas for improvement or additional resources needed.
- Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
- Addressed customer concerns with suitable solutions.
- Followed verbal instructions given by supervisors regarding specific tasks related to the job.
- Repaired existing framework when needed by replacing damaged components or sections of woodwork.
- Measured and cut lumber to specified size using power saws, hand saws, and other cutting tools.
- Installed window frames, doors, door frames and wall partitions as per building codes and specifications.
- Worked independently on projects and tasks within carpentry team.
- Removed damaged or defective parts or sections of structures and repaired or replaced using hand tools.
- Inspected tiles, wall coverings or woodwork for breakage or damage.
- Coordinated with subcontractors to work specialty areas, heating or electrical wiring work.
- Bore boltholes in wood, masonry or concrete using electric or pneumatic drill.
- Maintained records and documented actions for progress reports.
Education
High School Diploma -
La Joya High School
La Joya, TX05-2002
Some College (No Degree) - Import/Export
South Texas College
McAllen, TXSkills
- Goal Setting and Prioritization
- Creativity and Innovation
- Initiative and Self-Motivation
- Strong Work Ethic
- Project Management
- Circuit Testing
- Fiber Optic Installation
- Commercial construction experience
- Circuit Design
- Electrical repair
- Alarm System Installation
- Residential wiring
- Fixtures
- Equipment Assembly
- Blueprint Reading/ AUTOCAD
- Power Tool Operation
- Electrical system modification
- Piping diagram interpretation
- Cutting and threading
- Hand and power tools
- Safety Procedures
- OSHA rules and regulations
Certification
Osha 10 Industrial Certificate
Certified in Forklift/ and forklift reach
10hrs in Hardie Products Installment (Baton Rouge Louisiana)
Timeline
Outside Sales Representative
Los Pinos Hardware Building Supplies
05.2024 - Current
Specialist
The Home Depot Inc
06.2023 - 04.2024
Pipefitter Helper
Zachary Group
08.2022 - 05.2023
Hidden Ridge Consultants LLC
01.2019 - Current
Pipefitter Helper
S&B Industries
01.2018 - 07.2022
Top Helper Electrician
Absolute Pipeline Integrity
02.2012 - 08.2013
Top Helper Electrician
Barrilleaux
03.2009 - 04.2011
Supervisor of Operations
2OP Construction LLC
06.2005 - 03.2008
High School Diploma -
La Joya High School
Some College (No Degree) - Import/Export
South Texas College
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