Julian Reyes
Massillon
Summary
Resourceful professional with experience in team collaboration and training. Skilled in optimizing guest relations and multitasking under pressure, contributing to improved service delivery and customer retention in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Host
Game Time Bar & Grill
01.2026 - Current
- Greeted and seated guests, ensuring prompt service and a welcoming atmosphere.
- Managed waitlist effectively, optimizing table turnover and guest satisfaction.
- Provided menu information and recommendations, enhancing guest dining experience.
- Collaborated with kitchen staff to coordinate timely food delivery to guests.
- Monitored dining area cleanliness, supporting overall restaurant hygiene standards.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Customer Service Cashier
Marc's
11.2024 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided accurate information.
- Maintained clean and organized checkout area to enhance customer experience.
- Resolved customer complaints promptly to ensure satisfaction and retention.
- Trained new cashiers on register procedures and customer service best practices.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Pizza Chef
Bella Sera Ristorante
03.2023 - 03.2024
- Crafted artisanal pizzas using fresh ingredients and authentic techniques.
- Managed pizza preparation, ensuring adherence to quality standards and recipe specifications.
- Monitored oven temperatures and cooking times for optimal pizza outcomes.
- Trained new staff members in proper pizza preparation techniques, fostering a culture of continuous improvement.
- Reduced food waste by efficiently managing pizza ingredients and rotating stock regularly.
Education
GED -
Washington High School
Massillon, OHSkills
- Customer engagement
- Team collaboration
- Multitasking proficiency
- Effective time management
- Knowledgeable Trainer
- Adaptable to change
- POS software
- Telephone reception
- Guest relations
- Verbal and written communication
Timeline
Host
Game Time Bar & Grill
01.2026 - Current
Customer Service Cashier
Marc's
11.2024 - Current
Pizza Chef
Bella Sera Ristorante
03.2023 - 03.2024
GED -
Washington High School