Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

Julian Villagrana

Cathedral City

Summary

Dynamic professional with extensive experience at Walmart as an Online Personal Shopper, excelling in customer service and e-commerce. Proven ability to enhance product offerings and build strong vendor relationships. Skilled in food safety and automotive diagnostics, demonstrating patience and empathy while delivering exceptional results under pressure.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Online Personal Shopper

Walmrt
Palm Springs
07.2025 - Current
  • Managed online order processing and ensured timely delivery of products.
  • Assisted clients with product selection using advanced e-commerce platforms.
  • Resolved customer inquiries promptly through various communication channels.
  • Developed strong relationships with vendors to enhance product offerings.
  • Trained new team members on best practices in online personal shopping services.
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.

Lead Ramp Agent

Alliance Ground International
Palm Springs
12.2024 - 04.2025
  • Supervised ramp operations to ensure efficient aircraft handling.
  • Coordinated loading and unloading of baggage and cargo from aircraft.
  • Trained new ramp agents on safety protocols and operational procedures.
  • Communicated with flight crews to confirm loading priorities and schedules.
  • Monitored equipment usage to maintain safety standards on the ramp.
  • Conducted regular inspections of ground support equipment for maintenance needs.
  • Managed team workflow to ensure timely departures and arrivals of aircraft.
  • Conducted preflight inspections on aircrafts to identify any maintenance or repair needs.
  • Communicated effectively with pilots regarding arrival and departure times, weather conditions and other pertinent information.
  • Enforced safety procedures while directing ground personnel in the safe operation of equipment.

Automotive Service Technician

Palm Springs Motors
Cathedral City
12.2023 - 11.2024
  • Performed routine maintenance and repairs on various makes and models of vehicles
  • Completed engine tune-ups, oil changes, tire rotations, and brake inspections in a timely manner
  • Replaced worn-out or damaged parts with new ones to ensure optimal vehicle performance
  • Conducted thorough inspections to identify potential problems and recommend necessary repairs
  • Collaborated with team members to efficiently handle high-volume workloads during peak periods
  • Maintained accurate records of all services performed, including parts used and labor hours worked
  • Followed safety protocols at all times to prevent accidents or injuries in the workplace
  • Stayed up-to-date with the latest automotive technology advancements through continuous training programs
  • Utilized computerized systems for diagnosing vehicle issues accurately

Catering Associate

BEST BEVERAGE CATERING
Indio
12.2021 - 12.2023
  • Building rapport with client and servers
  • Set up and clean up dinning area
  • Maintain food safety before and during events
  • Serve safe food to guests
  • Ensure guests feel welcomed

Education

Some College (No Degree) -

College of The Desert
Palm Desert, CA

Skills

  • Catering
  • Food safety
  • Food service
  • Banquet experience
  • Busser
  • POS
  • Host/Hostess
  • Communication skills
  • Mechanic experience
  • Vehicle maintenance
  • Alignment
  • Automotive repair
  • Automotive diagnostics
  • Brake repair
  • Hvac design
  • HVAC
  • Safety protocols
  • Route planning
  • Patience and empathy

Certification

  • Food Handler Certification, 08/01/23, Present
  • Driver's License, 11/01/22, 11/30/26

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Timeline

Online Personal Shopper

Walmrt
07.2025 - Current

Lead Ramp Agent

Alliance Ground International
12.2024 - 04.2025

Automotive Service Technician

Palm Springs Motors
12.2023 - 11.2024

Catering Associate

BEST BEVERAGE CATERING
12.2021 - 12.2023

Some College (No Degree) -

College of The Desert

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