Juliana Barnes
San Diego,CA
Summary
Dynamic professional with a proven track record at Queenstown Public House, excelling in customer service and team collaboration. Enhanced guest experiences through efficient reservation management and communication. Detail-oriented and adept at multitasking, consistently achieving optimal service delivery. Recognized for exceptional time management, contributing to a 20% increase in guest satisfaction.
Overview
3
3
years of professional experience
Work History
Host
Queenstown Public House
03.2025 - Current
- Greeted and seated guests efficiently, enhancing overall dining experience.
- Managed reservation system, ensuring optimal table turnover and guest satisfaction.
- Assisted in maintaining cleanliness and organization of front-of-house areas.
- Collaborated with servers to coordinate timely service and address guest needs.
Barista
The Cat Cafe
02.2025 - 08.2025
- Prepared espresso drinks and specialty beverages to meet customer preferences.
- Maintained cleanliness and organization of coffee preparation areas and equipment.
- Provided exceptional customer service, fostering a welcoming environment for patrons.
- Collaborated with team members to ensure efficient service during peak hours.
Receptionist
Colina Veterinary Hospital
03.2023 - 01.2024
- Managed front desk operations, ensuring efficient appointment scheduling and patient check-ins.
- Facilitated effective communication between clients and veterinary staff to enhance service delivery.
- Processed patient records using veterinary management software, maintaining accuracy and confidentiality.
- Assisted in managing inventory of medical supplies, ensuring timely replenishment for seamless operations.
Education
High School Diploma -
Helix Charter High School
La Mesa, CA2021
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Detail-oriented
- Exceptional communication
Timeline
Host
Queenstown Public House
03.2025 - Current
Barista
The Cat Cafe
02.2025 - 08.2025
Receptionist
Colina Veterinary Hospital
03.2023 - 01.2024
High School Diploma -
Helix Charter High School