Lead Sales Key Holder
- Facilitated and developed lasting relationships with clients to increase client retention.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Implemented company policies and procedures relating to cash handling, security systems, safety regulations and other operational matters.
- Performed routine maintenance tasks such as cleaning shelves or displays.
- Created positive working environment by recognizing employees' achievements, providing constructive feedback and addressing concerns promptly.
- Supervised bank deposits and security procedures to support store opening and closing.
- Assisted in general housekeeping to maintain store image.
- Answered customer inquiries regarding product features, pricing, and availability.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Monitored inventory levels and ordered merchandise as needed to meet customer demand.
