Summary
Work History
Education
Skills
Timeline
Generic

Juliana Brown

Conyers,GA

Summary

Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.

Work History

Lead Sales Key Holder

Dollar General
Conyers, GA
09.2024 - Current
  • Facilitated and developed lasting relationships with clients to increase client retention.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Implemented company policies and procedures relating to cash handling, security systems, safety regulations and other operational matters.
  • Performed routine maintenance tasks such as cleaning shelves or displays.
  • Created positive working environment by recognizing employees' achievements, providing constructive feedback and addressing concerns promptly.
  • Supervised bank deposits and security procedures to support store opening and closing.
  • Assisted in general housekeeping to maintain store image.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Monitored inventory levels and ordered merchandise as needed to meet customer demand.

Education

High School Diploma -

Salem High School
Conyers, GA
05-2025

Skills

  • Inventory control
  • Competitive analysis
  • Product management
  • Promotional strategies
  • Social media marketing
  • Technical skills
  • Customer loyalty management
  • Retail sales
  • Drawer counting
  • Inventory monitoring
  • Daily reporting
  • Store maintenance
  • Customer service
  • Team training and development
  • Staff training and development
  • Training and mentoring
  • Front end operations
  • Cash handling accuracy
  • Cash handling

Timeline

Lead Sales Key Holder

Dollar General
09.2024 - Current

High School Diploma -

Salem High School
Juliana Brown