Juliana Delgado
St. Cloud
Summary
Dedicated server with a proven track record in customer service and order accuracy. Expertise in POS operation and team collaboration, ensuring timely delivery and guest satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server at
Pisco Peruvian Gastrobar
Orlando
04.2023 - Current
- Provided exceptional customer service in a fast-paced dining environment.
- Managed food and drink orders efficiently for timely delivery.
- Trained new servers on restaurant procedures and customer service standards.
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Operated POS terminals to input orders, split bills, and calculate totals.
Server at
El Patron Restaurant
Orlando
05.2022 - 02.2023
- Assisted with menu recommendations and answered guest inquiries.
- Managed food and drink orders efficiently for timely delivery.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Informed customers of daily specials and signature menu items.
Server, Hostess and Bartender at
El Tapatio
Orlando
01.2021 - 05.2022
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Assisted in training new servers on restaurant procedures and menu items.
- Maintained cleanliness and organization of dining area throughout shifts.
- Took orders from customers accurately and in a timely manner.
- Greeted guests and provided menus.
Education
High School Diploma -
Gateway High School
Kissimmee05-2020
Skills
- Customer service
- POS operation
- Menu knowledge
- Order accuracy
- Food safety
- Time management
- English / Spanish
- Team collaboration
Languages
Spanish
Full Professional
Certification
Food Handler Certification - EFOODTRAINER
References
References available upon request.
Timeline
Server at
Pisco Peruvian Gastrobar
04.2023 - Current
Server at
El Patron Restaurant
05.2022 - 02.2023
Server, Hostess and Bartender at
El Tapatio
01.2021 - 05.2022
High School Diploma -
Gateway High School