JULIANA DOERSTLING

Acme Markets

04.1992 - Current

Cross-train existing employees to maximize team agility and performance
Develop and maintain relationships with customers.
Accomplish multiple tasks within established timeframes.
Communicate clearly with employees to keep everyone on the same page and working toward established business goals.
Maintain accurate inventory counts to meet customer demands and sustain operations.
Restock and clean stations and facilities to maintain cleanliness and operable standards.
Maintain and operate espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Control line and crowd with quick, efficient service.
Recommended products based on solid understanding of individual customer needs and preferences.
Listen carefully to customer requests and create personalized, delicious beverages, which improve sales.
Create a wide variety of hot and cold drinks in average shift with consistently positive customer satisfaction scores.
Repair issues and maintain espresso equipment and coffee machines for smooth functioning.
Minimize spoilage with proper use of first-in-first-out stock procedures.