Juliana Dora
Idabel,OK
Summary
Dynamic sales associate with two years at Sherman's Shoes, excelling in customer service and point of sale operations. Proven ability to build strong customer relationships and identify upselling opportunities, contributing to a positive shopping experience. Dependable and adaptable, I thrive in fast-paced environments while maintaining a calm demeanor under pressure.
Overview
2
2
years of professional experience
Work History
Sherman's Shoes
Sales Associates
Idabel, OK
07.2023 - Current
Customer-focused individual with two years of experience at Sherman's Shoes. Skilled in providing excellent customer service, and great knowledge in using POS systems. Seeking a position where I can use my skills to contribute to a positive customer experience.
- Answered customer inquiries via phone, email, and chat.
- Developed positive relationships with customers through friendly interactions.
- Developed strong relationships with customers by providing personalized assistance and support.
- Identified opportunities for upselling additional products or services based on customer needs.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Greeted customers and provided friendly customer service.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Provided excellent customer service by helping customers locate items they were looking for.
- Greeted customers and responded to informational requests.
Education
High School Diploma -
Valliant High School
Valliant, OK05-2025
Skills
- Customer service
- Point of sale operation
- Inventory management
- Sales assistance
- Customer relationship management
- Visual merchandising
- Communication
- Organizational skills
- Good Telephone Etiquette
- Computer skills
- Dependable and responsible
- Relationship building
- Flexible and adaptable
- Calm under pressure
Timeline
Sherman's Shoes
Sales Associates
07.2023 - Current
High School Diploma -
Valliant High School