Juliana Faccone
Asbury Park,NJ
Summary
Results-driven people focused sales professional with expertise in consultative selling and relationship driven service.
Proven ability to build trust, influencing purchasing decision, and delivering exceptional customer experiences that drive revenue growth.
Skilled in high volume engagement, CRM Systems,and cross functional collaboration within a fast paced, detail-sensitive environments.
Positioned tp leverage business acumen and proven sales expertise into the pharmaceutical, medical device, or customer-facing account management sales roles.
Overview
9
9
years of professional experience
Work History
Hospitality Lead Server
Marina Grille
08.2021 - Current
- Promoted to Hospitality Lead Server in Spring 2023 for exceptional service, leadership, and consistently high satisfaction scores, demonstrating strong relationship-building and influence skills aligned with customer-facing sales roles.
- Supervised 7–8 tables per shift with precision, mirroring territory management through prioritization, organization, and attention to detail.
- Utilize consultative selling techniques to educate guests on menu items, upselling premium products, and increasing average ticket value—directly impacting revenue.
- Built trust and rapport with diverse customers, demonstrating empathy, active listening, and polished communication enhancing the customer experience.
- Train, manage and supervise new hires, equipping them with role specific skills and contributing to a collaborative high performing team environment.
- Processed payments, verified ID's, monitored intoxication and maintained a safe environment for a guests
Summer Program Associate
Jersey Shore Financial Advisors,LLC
05.2021 - 08.2021
- Analyzed income tax returns and financial documentation with accuracy and discretion, demonstrating strong attention to detail essential in regulated industries including pharma/medical device.
- Engaged clients through professional outreach to collect required documentation—strengthening confidence, clarity, and trust.
- Performed beneficiary updates and account verifications while maintaining precise, compliant documentation.
- Logged meeting action items in the CRM, building familiarity with structured follow-up and client communication workflows used in sales
Guest Services Specialist
9th Ave Pier
05.2017 - 08.2021
- Effectively managed large sections of ~10 tables per shift, consistently delivering efficient, attentive,and personalized service under high volume pressure.
- Recommended menu items upselling to guest preferences, applying persuasive communication and customer-centric selling skills.
- Earned repeat guest loyalty by delivering warm, dependable service and anticipating individual customer needs.
Summer Marketing Intern
FirstService Residential
04.2017 - 08.2018
- Consecutive Summer's during Undergraduate Studies.
- Planned and executed a large-scale vendor convention, strengthening project management, vendor relations, and event-driven marketing experience.
- Coordinated vendor communication, tracked payments, and handled follow-ups, reflecting prospect management and organized sales operations.
- Quickly adapted to corporate processes and contributed to cross-functional teamwork with professionalism and initiative.
Education
Bachelor of Science - Business Management
Rowan University
Glassboro, NJ05-2021
Skills
- Consultative Selling & Product Promotion
- Leadership, Training & Team Collaboration
- Customer Relationship Building & Problem Solving Abilities
- Communication, Listening and Presentation Skills
- High-Volume Workflow Management
- Rapport, Warmth & Professionalism
Timeline
Hospitality Lead Server
Marina Grille
08.2021 - Current
Summer Program Associate
Jersey Shore Financial Advisors,LLC
05.2021 - 08.2021
Guest Services Specialist
9th Ave Pier
05.2017 - 08.2021
Summer Marketing Intern
FirstService Residential
04.2017 - 08.2018
Bachelor of Science - Business Management
Rowan University