Juliana Gonzales
Sugar Land,TX
Summary
Tech-savvy and smart professional equipped with experience in medical environments and top-notch administrative skills. Works great with colleagues and maintains strong patient relations. Excels at following procedures and independently handling common questions and concerns. As well as organizing records and billings.
Overview
7
7
years of professional experience
Work History
Medical Office Administrative Assistant
Doctors clinic Houston
Houston, TX
05.2023 - 12.2024
- Scheduled and confirmed patient appointments and consultations.
- Prepared reports on various topics related to billing information or patient visits.
- Assisted with filing of documents related to patient care, such as lab results, doctor's notes, and other paperwork.
- Ensured compliance with HIPAA regulations when handling confidential patient information.
- Assisted with ordering office supplies as needed while adhering to budgetary guidelines.
- Performed bookkeeping duties, preparing and sending financial statements or bills.
- Worked effectively in team environments to make the workplace more productive.
- Entered procedure codes, diagnosis codes and patient information into billing software to facilitate invoicing and account management.
- Generated and distributed month-end statements for customers and resolved related concerns.
- Provided customer service support regarding billing questions and issues.
Records Coordinator
Caregivers Inc.
Stafford, TX
01.2018 - 08.2022
- Prepared presentations summarizing current trends in document management systems.
- Prepared style guidelines outlining standards to produce clear and on-target content.
- Provided technical support in troubleshooting document-related issues encountered by users.
- Promptly responded to requests for information while maintaining security.
- Directed team to deliver accurate and well-written documents.
- Created and edited documents, mail merges and graphics using diverse programs.
- Created technical documents and updated throughout document lifecycle.
- Filled out and stored transmittal logs for permanent records.
- Scanned documents into digital format for storage on company servers.
- Monitored incoming emails, faxes, and mail for documentation requests from clients.
- Developed change orders to document out-of-scope adjustments or additions.
Education
GED -
Stafford High School
Stafford, TX07-2020
Skills
- Organizational growth
- Administrative support experience
- Patient scheduling management
- Patient confidentiality maintenance
- Healthcare billing
- Appointment setting efficiency
- Strong communication skills
- Electronic health records management
- Critical thinking
- Multitasking and organization
- Data confidentiality
- Office administration
- Records management
- Documentation
- Flexible
- Dependable and Responsible
Timeline
Medical Office Administrative Assistant
Doctors clinic Houston
05.2023 - 12.2024
Records Coordinator
Caregivers Inc.
01.2018 - 08.2022
GED -
Stafford High School