Juliana Guzman
Houston,TX
Summary
Developed leadership and customer service skills in busy retail environment, seeking to transition into new field. Demonstrates expertise in managing teams, handling financial transactions, and ensuring customer satisfaction. Committed to leveraging these skills to contribute effectively in new role.
Overview
2
2
years of professional experience
Work History
Cashier/Manager
Thai Kun, Post Houston
Houston
09.2024 - 08.2025
- Helped front staff get ready before opening.
- Greet customers with a friendly approach and make sure everything is organized and ready to go.
- Set up schedules for employees and have skills with working on computer systems and scheduling.
- Main cashier and cook prep.
Cashier/Manager
Ciccio’s Pasta, Post Houston
Houston
08.2023 - 07.2024
- Greet customers in a friendly and professional manner.
- Take customers orders and ensure all work is done safely and efficiently.
- Great customer service and communication skills.
- Head cashier and server.
Education
High School Diploma -
Heights High School
07.2024
Skills
- Highly organized and efficient professional with 3 years of experience in fast-pace environments, including preparing for busy shifts by precisely restocking and organizing inventory to ensure optimal availability
- Proven ability to maintain immaculate workspace, constantly cleaning and tidying to support a clean and safe environment for both customers and staff
- Demonstrated meticulous attention to detail, ensuring 100% order accuracy and preventing errors in a time-sensitive setting
- Expertise in direct customer engagement, including greeting, assisting, and processing transactions at the register
- Strong communication and interpersonal skills, fostering positive interactions and efficiently addressing customers needs and inquiries
- Flexible and reliable, available to start immediately
- Customer service
- Cash handling and management
- Cash handling expertise
- Order management
- Equipment maintenance
- Merchandise display
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Awards
Earned manager positions in both my jobs for having great customer care and service but also having great communication skills and great hospitality.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cashier/Manager
Thai Kun, Post Houston
09.2024 - 08.2025
Cashier/Manager
Ciccio’s Pasta, Post Houston
08.2023 - 07.2024
High School Diploma -
Heights High School