Juliana Hess-Melgarejo
Romeoville,IL
Summary
Dependable professional with experience as a Host and Server since August 2025. Developed strong communication, teamwork, and customer service skills while thriving in fast-paced environments. Organized and patient, capable of multitasking effectively. Preparing to graduate high school early in December, eager to gain additional experience and save for college.
Overview
1
1
year of professional experience
Work History
Host
Freedom Brothers
Plainfield, IL
07.2026 - Current
- greeted guests at Freedom Brothers with warm, professional service
- managed waitlist and seating flow across busy restaurant shifts
- answered phone calls and handled reservations for dining guests
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Managed incoming calls during busy shifts.
- Processed payments from customers using a POS system.
Server
El Flamingo
Joliet, IL
07.2026 - 08.2026
- Presented menus and described specials, beverages, and daily offerings
- Took food and drink orders accurately using POS system
- Delivered meals promptly and checked guest satisfaction throughout service
- Cleaned tables and maintained sanitary dining areas throughout shifts
- Restocked service stations with silverware, napkins, and condiments
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Host
Anthony’s Pub & Restaurant
Joliet, IL
08.2025 - 05.2026
- Greeted guests and escorted them to tables at Anthony's Pub & Restaurant
- Coordinated waitlists and seating arrangements with servers and kitchen staff to optimize guest flow
- Managed phone inquiries and processed reservation requests to enhance customer experience
- Processed takeout orders by accurately preparing requests for pickup and ensuring customer satisfaction
Education
Plainfield East High School
Bolingbrook, IL10-2026
Skills
- Food and beverage service
- Order accuracy
- Waitlist management
- Handling customer questions and concerns
- Customer service
- Communication and teamwork
- Multitasking in a fast-paced environment
- Time management
- Organization and attention to detail
- Working well under pressure
- Ability to work independently and as part of a team
- Maintaining a clean and organized workspace
- Problem-solving
- Friendly, patient, and dependable
Timeline
Host
Freedom Brothers
07.2026 - Current
Server
El Flamingo
07.2026 - 08.2026
Host
Anthony’s Pub & Restaurant
08.2025 - 05.2026
Plainfield East High School