Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Juliana Jordan

Trussville

Summary

Proven team collaborator and adept at customer service, demonstrated through impactful roles at PetSmart and other establishments. Excelled in enhancing customer satisfaction and streamlining operations, evidenced by high accuracy in transactions and order preparation. Skilled in both customer assistance and maintaining rigorous health standards, showcasing a blend of interpersonal and technical proficiencies. Open to learning new things!

Overview

2
2
years of professional experience
1
1
Certification

Work History

Cashier

PetSmart
02.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Line Cook

Taco Mama
01.2023 - 02.2024
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.

Server

Cracker Barrell
11.2022 - 02.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

Associate of Applied Science - Nursing

Jefferson State Community College
Birmingham, AL
03-2027

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cleaning and sanitizing
  • Team collaboration
  • Order taking
  • Product restocking

Certification

  • Food Handler Certification (FHC) - State or County Health Departments.

Timeline

Cashier

PetSmart
02.2024 - Current

Line Cook

Taco Mama
01.2023 - 02.2024

Server

Cracker Barrell
11.2022 - 02.2023
  • Food Handler Certification (FHC) - State or County Health Departments.

Associate of Applied Science - Nursing

Jefferson State Community College
Juliana Jordan