Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Juliana Noriega

Ukiah,CA

Summary

Dependable individual with experience in a fast-paced tax services office as well as custodial experience. Known for maintaining confidentiality, organizing records, and collaborating effectively with team members to achieve timely results. Eager to learn and also take on any challenges that may arise.

Overview

2
2
years of professional experience
2023
2023
years of post-secondary education

Work History

Customer Service Representative

Herdegen Commercial Equipment
Greenville, Michigan
09.2025 - 11.2025
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Guided customers in product selection, ordering, billing, returns, exchanges, and technical support to enhance their experience.
  • Assisted customers with inquiries about commercial equipment products.
  • Managed stressful situations calmly and professionally to resolve customer concerns and ensure satisfaction.
  • Documented customer interactions, transactions, and feedback to inform future service improvements.

Seasonal Tax Preparer

Leslie A Doherty & Co. CPA, APC
Murrieta, California
02.2024 - 04.2024
  • Prepared and reviewed accurate tax returns for individuals, partnerships, corporations, and trusts, ensuring compliance with tax regulations.
  • Collaborated with senior staff to develop solutions for complex tax scenarios, enhancing overall client satisfaction.
  • Maintained strict confidentiality of client information in accordance with privacy laws and regulations.
  • Maintained comprehensive record-keeping for all tax files and documentation, facilitating efficient retrieval and future audits.
  • Organized records of client files and correspondence for easy access.

Substitute Custodian

Temecula Valley Unified School District
Temecula, California
01.2024 - 04.2024
  • Cleaned classrooms, restrooms, and hallways to maintain a safe environment for students.
  • Operated cleaning equipment, including vacuums and floor polishers.
  • Followed established safety procedures for handling cleaning chemicals.
  • Kept business entrances clean, tidy and professional in appearance.
  • Managed building keys and access cards to ensure security.

Education

Paloma Valley High School
Menifee, CA

Skills

  • Time management
  • Detailed organization
  • Confidentiality maintenance
  • Effective communication
  • Dependable

References

References available upon request.

Timeline

Customer Service Representative

Herdegen Commercial Equipment
09.2025 - 11.2025

Seasonal Tax Preparer

Leslie A Doherty & Co. CPA, APC
02.2024 - 04.2024

Substitute Custodian

Temecula Valley Unified School District
01.2024 - 04.2024

Paloma Valley High School
Juliana Noriega