Juliana Page
Frostproof,FL
Summary
Diligent and reliable worker with proven experience in fast-paced, process-driven environments including e-commerce fulfillment, retail stocking, and food service. Skilled in inventory handling, order accuracy, and efficient teamwork to meet critical daily targets. A quick learner seeking to apply a strong work ethic and operational skills to a new challenging role.
Overview
8
8
years of professional experience
2018
2018
years of post-secondary education
Work History
Crew Trainer
McDonald's
Fort Meade, Florida
06.2021 - Current
- Processed over 100 customer transactions daily with 99% accuracy in cash handling, consistently balancing the register at the end of each shift.
- Trained 8 new team members on point-of-sale systems and customer service protocols, reducing their onboarding time by 25%.
- Maintained a clean and organized front-of-house area, consistently receiving excellent scores on internal health and safety audits.
- Effectively managed multiple tasks simultaneously during peak hours, including order taking, food preparation, and drive-thru coordination, to ensure timely service.
- Resolved customer complaints promptly and professionally, resulting in a 50% increase in positive customer feedback for the shift team.
Amazon Fulfillment Associate
Amazon
Lakeland, FL
03.2021 - 06.2021
- Streamlined the packing process by efficiently selecting correct box sizes and materials, reducing packing material waste.
- Maintained a perfect safety record by adhering to all OSHA and site-specific safety protocols, including proper lifting techniques and equipment operation.
- Operated handheld scanners and warehouse management systems to process, track, and verify thousands of customer orders.
Stocking Associate
Walmart
Bartow, Florida
02.2018 - 07.2020
- Efficiently sorted and transported goods using pallet jacks and hand trucks to appropriate sales floor departments.
- Provided prompt customer assistance, locating products and offering recommendations, contributing to high customer satisfaction scores.
- Ensured a safe and clean shopping environment by promptly cleaning spills, removing empty boxes, and reporting hazards.
Education
Fort Meade Middle Senior High School
Fort Meade, FLSkills
- Cash Handling & POS Operations
- Order Fulfillment & Picking/Packing
- Upselling/Product Promotion
- Conflict Resolution
- Product Rotation
Timeline
Crew Trainer
McDonald's
06.2021 - Current
Amazon Fulfillment Associate
Amazon
03.2021 - 06.2021
Stocking Associate
Walmart
02.2018 - 07.2020
Fort Meade Middle Senior High School