Juliana Sanders
Troy,NY
Summary
Dynamic leader with expertise in operations management and leadership proficiency, honed at Target. Proven track record in mentoring teams to achieve operational excellence and delivering exceptional customer service. Adept at problem solving and multitasking, driving efficiency, and performance improvements.
Overview
5
5
years of professional experience
Work History
Specialty Sales Team Lead
Target
Latham, NY
10.2022 - Current
- Led sales team to achieve monthly goals through effective coaching and performance management.
- Developed training programs to enhance product knowledge, and improve customer service skills.
- Analyzed sales data to identify trends, optimizing inventory management and promotional strategies.
- Collaborated with cross-functional teams to streamline operations and enhance store efficiency.
- Cultivated a positive team culture by encouraging open communication, celebrating successes, and recognizing individual achievements.
- Identified and acted on safety opportunities and instructed team members on safety best practices.
Fulfillment Team Lead
Target
Latham, NY
11.2021 - 10.2022
- Led team to achieve operational efficiency through effective resource allocation and workflow management.
- Mentored team members on best practices for inventory management and customer service excellence.
- Implemented training programs to enhance staff performance and improve overall store operations.
- Developed strategies to optimize stock levels, reducing shortages and improving product availability.
Fulfillment Team Member
Target
Latham, NY
03.2021 - 11.2021
- Operated equipment for efficient order fulfillment and inventory management.
- Trained new team members to be fulfillment proficient each week.
- Handled customer inquiries and provided assistance on product availability.
- Maintained cleanliness and organization within the fulfillment area.
Education
High School Diploma -
Troy High School
Troy, NY06.2020
Skills
- Cross-selling Strategies
- Guest Relationship Management
- Leadership
- Multitasking
- Organization and Operations
- Problem Resolution
- Team Management
- Time Management
- Verbal and Written Communication
- Visual Merchandising
Timeline
Specialty Sales Team Lead
Target
10.2022 - Current
Fulfillment Team Lead
Target
11.2021 - 10.2022
Fulfillment Team Member
Target
03.2021 - 11.2021
High School Diploma -
Troy High School