Julianna Ehrsam
Server
Asheville,NC
Summary
Experienced fine dining server with a strong culinary background. Excels in high-pressure environments while maintaining a refined, professional, yet warm demeanor. Committed to team-oriented service and continuous education, promoting growth among staff. Highly skilled in elevating guest experiences through attentive service, precise time management, and exceptional hospitality, cultivating long-term guest loyalty.
Overview
5
5
years of professional experience
Work History
AM and PM Server
Posana At Biltmore Park
Asheville, NC
09.2025 - Current
- Memorized menu items and wine pairings to enhance the guest dining experience.
- Developed extensive restaurant knowledge in wine selection, allergy awareness, upselling techniques, and sequences of service.
- Trained new servers on restaurant procedures and service standards.
- Built a foundation for large-scale fine dining while deepening knowledge and commitment to workplace growth.
- Collaborated on restaurant opening, fostering teamwork, healthy competition, and collective growth among staff.
Host, Barback, Food Runner, AM and PM Server
Kimpton Arras Hotel
Asheville, NC
05.2024 - 09.2025
- Acted as the initial point of contact for guests, demonstrating quick-witted people skills and extensive city knowledge.
- Served tables at "Bargello," the fine dining restaurant on the first level of the Kimpton Arras.
- Settled into service at the bar lounge "District 42" for one year, gaining extensive knowledge of wine, spirits, proper presentation, and steps of service.
- Served tables at "Bargello" the fine dining restaurant on the first level of the Kimpton Arras.
- Mastered expo management through ticket coordination and task delegation.
- Served and oversaw a variety of banquet events ranging from baby showers to weddings and quinceañeras.
- Fulfilled amenity and in-room delivery requests.
- Perfected seamless collaboration with coworkers during critical moments.
FOH Cashier, BOH Cook & dishwasher
Standard Pizza Company
Asheville, NC
02.2024 - 05.2024
- Handled all call-in orders and mobile orders.
- Processed customer transactions quickly and accurately using a manual cash register.
- Crafted pizzas in a wood-fired oven.
- Efficiently cleaned dishes in the kitchen area.
- Executed thorough cleaning and breakdown of entire store, including bathrooms, dining floor, patio, and kitchen.
FOH Cashier, BOH Cook
Buxton Chicken Palace
Asheville, NC
06.2022 - 02.2024
- Handled customer transactions efficiently and maintained cleanliness and organization of the front counter area.
- Processed daily cash drawers and calculated end-of-shift transactions accurately.
- Prepared and assembled sandwiches for customers while prepping various brines and sauces.
- Washed all dishes, ensuring everything remained spotless and powered down.
Cook, Food prep, Caterer
Bun Intended
Asheville, NC
08.2023 - 01.2024
- Prepared dough, vegetables, brines, and meats in the commissary.
- Plated and presented courses for catering events.
- Operated a food truck, managing food preparation, plating & garnish, and register transactions.
- Cooked authentic Thai cuisine at "Bun Intended" in the S&W building.
Scooper, Cashier, and Shift Lead
The Hop Ice Cream Cafe
Asheville, NC
05.2021 - 08.2022
- Served ice cream and desserts to customers with friendly, efficient service.
- Maintained cleanliness of the serving area and equipment throughout shifts.
- Managed inventory by ordering, stocking, and organizing merchandise during shifts.
Education
High School Diploma - Asheville, NC
School Of Inquiry And Life Sciences
Asheville, NC06.2023
No degree - Asheville, NC
Reynolds High School
Asheville, NC06.2020
Skills
- Upselling techniques
- Wine pairings
- Excellent Customer service
- High-volume operations
- Efficient time management
- Organized workspace
- Collaborative team member
- Quick learner
- Sequence of service
- Menu memorization
Availability
Immediately
Extracurricular Activities
- Ropes course guide and belay certified
- Owned a horse and competed with equestrians for 6 years
- Played Roller Derby for 3 years as a "Jammer" on the Junior and adult team
Timeline
AM and PM Server
Posana At Biltmore Park
09.2025 - Current
Host, Barback, Food Runner, AM and PM Server
Kimpton Arras Hotel
05.2024 - 09.2025
FOH Cashier, BOH Cook & dishwasher
Standard Pizza Company
02.2024 - 05.2024
Cook, Food prep, Caterer
Bun Intended
08.2023 - 01.2024
FOH Cashier, BOH Cook
Buxton Chicken Palace
06.2022 - 02.2024
Scooper, Cashier, and Shift Lead
The Hop Ice Cream Cafe
05.2021 - 08.2022
High School Diploma - Asheville, NC
School Of Inquiry And Life Sciences
No degree - Asheville, NC
Reynolds High School