Julianna Lozano
Palm Springs,CA
Summary
Experienced with retail store operations, focusing on security and efficiency. Utilizes leadership abilities to train and guide staff, fostering collaborative work environment. Knowledge of inventory management and customer service practices, ensuring smooth daily operations and high customer satisfaction.
Overview
9
9
years of professional experience
Work History
Key Holder
Free People
02.2023 - Current
- Managed daily store operations, ensuring optimal customer experience and adherence to company standards.
- Trained and mentored new staff on product knowledge and customer service techniques.
- Assisted in visual merchandising, creating appealing displays that enhanced sales opportunities.
- Conducted inventory audits to maintain stock accuracy and minimize shrinkage.
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
Barista
Coffee Bean & Tea Leaf
10.2021 - 07.2024
- Trained new baristas on coffee preparation techniques and customer service standards.
- Monitored cash handling procedures, ensuring accuracy in transactions and daily reconciliations.
- Maintained a clean and organized workspace for optimal productivity and safety.
Line Cook
Panera Bread
10.2016 - 02.2019
- Prepared high-quality food items following standardized recipes and presentation guidelines.
- Operated kitchen equipment, ensuring safety and compliance with health regulations.
- Collaborated with team members to streamline kitchen operations and enhance efficiency.
- Trained new staff on cooking techniques, food safety standards, and kitchen protocols.
Education
High School Diploma -
Horizon
La Quinta, CASkills
- Customer service
- Cash handling
- Training and mentoring
- Daily reporting
- Inventory monitoring
Timeline
Key Holder
Free People
02.2023 - Current
Barista
Coffee Bean & Tea Leaf
10.2021 - 07.2024
Line Cook
Panera Bread
10.2016 - 02.2019
High School Diploma -
Horizon