Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I am equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills.
Work History
Lessons Manager
1 Year 4 Months
Guitar Center | 04.2025 - Current
Monitored student progress through assessments, ensuring alignment with educational objectives.
Facilitated communication between instructors and students' families, addressing progress and improving collaboration.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Established performance goals for employees and provided feedback on methods for reaching those milestones.
Established team priorities, maintained schedules and monitored performance.
Sales Lead Keyholder
3 Years
Guitar Center | 04.2022 - 04.2025
Developed customer loyalty through exceptional service, resulting in increased repeat business.
Collaborated with store management to strategize on sales initiatives and drive overall revenue growth.
Trained new employees.
Boosted sales performance by implementing effective sales strategies and maintaining strong customer relationships.
Improved customer service by projecting friendly and knowledgeable attitude.
Completed store opening and closing procedures.
Maintained a clean and visually appealing store environment, enhancing customer experience and promoting return visits.
Sales Associate
1 Year 5 Months
Guitar Center | 11.2020 - 04.2022
Guided customers in choosing instruments and accessories to improve their product knowledge and satisfaction.
Streamlined checkout processes, reducing wait times and improving overall transaction efficiency.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Managed returns, exchanges and refunds in accordance with store policy.
Answered customer questions about sizing, accessories, and merchandise care.
Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
Mechanical Assembler
1 Year 1 Month
Lockheed Martin | 09.2019 - 10.2020
Performed repeated tasks while sitting or standing over extended periods of time.
Contributed to a safer work environment by maintaining clean and organized workstations and complying with safety regulations at all times.
Improved overall product quality, adhering to strict company guidelines and industry standards during the assembly process.
Deburred, polished, and painted surfaces.
Worked under magnification to handle delicate components.
Optimized inventory management, accurately tracking parts usage and minimizing waste.
Education
High School Diploma
Londonderry High School | Londonderry, NH | 06-2016