Julianna Tingler
Palestine
Summary
Respectful and dedicated, with an extensive background in hospitality. problem-solving skills that will benefit the team, guest and company. Committed to enhancing guest satisfaction through effective communication and efficient operations.
Overview
11
11
years of professional experience
Work History
Front Desk Agent
Best Western Hotel
palestine
06.2025 - Current
- Welcomed guests and checked in arrivals efficiently.
- Managed phone inquiries and provided accurate information to callers.
- Assisted with reservations using hotel management software.
- Handled guest complaints and resolved issues promptly.
put
walmart
Palestine
07.2017 - 02.2021
- Completed day-to-day duties accurately and efficiently.
- Maintained updated knowledge through continuing education and advanced training.
Front End Manager
Menards
Jamestown
01.2015 - 01.2017
- Supervised front end operations and ensured efficient customer service.
- Resolved customer inquiries and complaints to enhance satisfaction levels.
- Trained and mentored new cashiers on company policies and procedures.
- Managed cash register transactions and balanced cash drawers daily.
Education
High School Diploma -
Minneapolis K-12
MN 05-2012
Skills
- Guest complaint resolution
- Customer service
- Problem-solving skills
- Effective communication
- Listening skills
- Knowledge retention
Timeline
Front Desk Agent
Best Western Hotel
06.2025 - Current
put
walmart
07.2017 - 02.2021
Front End Manager
Menards
01.2015 - 01.2017
High School Diploma -
Minneapolis K-12