Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Julianne Villanueva

Houston,TX

Summary

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

4
4
years of professional experience

Work History

Server

Olive Garden
11.2020 - Current
  • Delivered personalized service to diverse clientele, ensuring satisfaction and repeat business
  • Efficiently managed multiple tables in a high-pressure environment, excelling in multitasking and prioritization
  • Increased average customer spend by suggesting premium offerings, reflecting strong sales acumen
  • Resolved customer concerns professionally and efficiently, maintaining a high standard of service

Administrative Assistant

TKO Suites
03.2023 - 06.2024
  • Managed daily office operations, including scheduling meetings, organizing files, and coordinating communications
  • Answered and directed phone calls, emails, and inquiries, ensuring timely and professional responses to client and team needs
  • Monitored and replenished office supplies, liaising with vendors to maintain optimal stock levels
  • Maintained confidentiality when handling sensitive information, fostering trust and professionalism

Education

No Degree - Fashion Merchandising

Houston Community College
Houston, Texas
12.2025

Skills

  • Customer Relationship Management
  • Problem Solving and Conflict Resolution
  • Visual Merchandising
  • Proficient in MS Office
  • Strong Communication and Team Collaboration
  • Strong work ethic
  • Exceptional customer service
  • Guest engagement
  • Memory retention
  • Office administration
  • Time management

Languages

Tagalog
Native or Bilingual

Timeline

Administrative Assistant

TKO Suites
03.2023 - 06.2024

Server

Olive Garden
11.2020 - Current

No Degree - Fashion Merchandising

Houston Community College
Julianne Villanueva