Summary
Overview
Work History
Education
Skills
Timeline
Generic

Julianne Cool

Kirkland

Summary

Strategic client partner with 10+ years of experience across enterprise SaaS and healthcare. Known for turning complex problems into tailored solutions, building lasting relationships, and leading cross-functional teams that drive retention, adoption, and impact. Former AE now focused on what happens after the sale - client success, delivery, and driving long-term value.

Overview

12
12
years of professional experience

Work History

Enterprise Account Executive - Tableau HLS

Salesforce
08.2018 - 05.2024

As a strategic partner to enterprise clients, I led complex customer relationships from initial engagement through long-term growth. While consistently meeting and exceeding sales targets, my focus was always on understanding customer priorities, aligning solutions to their evolving needs, and driving long-term success with Tableau.

  • Served as a trusted advisor to top nationwide enterprise health systems, identifying opportunities to increase Tableau adoption through targeted education and thoughtful solution design.
  • Built strong cross-functional partnerships with Customer Success, Solution Engineering, and Professional Services teams to co-develop tailored deployment and adoption strategies.
  • Managed renewal cycles and expansion plays with a value-first approach, helping customers maximize platform ROI while reducing competitive and attrition risk
  • Delivered customized product demos and workshops that translated complex data challenges into actionable Tableau solutions.
  • Maintained meticulous CRM hygiene and account documentation to ensure alignment across sales, success, and support teams.

Pediatric Specialty Sales Representative

Abbott Nutrition
03.2015 - 07.2018

Supported pediatric gastroenterologists, pediatricians, and dietitians in delivering evidence-based nutritional solutions for complex allergy and medical conditions. Focused on education, patient outcomes, and long-term provider relationships across hospitals, clinics, and outpatient networks.

  • Acted as a clinical liaison and product expert for Abbott’s specialty formula portfolio, supporting tailored treatment plans for patients
  • Delivered in-service trainings and ongoing education to multidisciplinary teams, ensuring confident, compliant use of Abbott’s medical nutrition therapies.
  • Partnered closely with dietitians and care coordinators to streamline product access, navigate insurance hurdles, and improve continuity of care across discharge settings.
  • Built and maintained trusted relationships with key stakeholders across pediatric GI, allergy, and nutrition teams, becoming a go-to partner for complex patient needs.
  • Collaborated with internal medical, marketing, and access teams to align local provider needs with national resources and initiatives.

Dietitian Supervisor

PRO Sports Club
01.2012 - 09.2014

Led a high-performing team of 9 Registered Dietitians within one of the Pacific Northwest’s premier wellness and medical fitness centers. Oversaw clinical services, corporate wellness partnerships, and new program development while maintaining a robust client-facing caseload.

  • Directed department operations, staff development, and client experience strategy for a full-spectrum nutrition services division serving diverse medical and wellness needs.
  • Served as Corporate Wellness Nutrition Lead for enterprise partnerships including Microsoft and Alaska Airlines—designing scalable nutrition education, 1:1 coaching programs, and on-site offerings for employee health initiatives.
  • Spearheaded product development across service lines, including protocols for metabolic health, weight loss, GI health, and food allergy management.
  • Provided evidence-based nutrition counseling to clients managing weight, metabolic syndrome, GI disorders (IBS, IBD), and complex food intolerances.

Education

Bachelor of Science - Food Science & Human Nutrition: Dietetics

Washington State University
Pullman, WA
2011

Skills

    Customer engagement and retention
    Tableau

    Salesforce

    Channel engagement
    Business development

    Healthcare subject matter expertise

Timeline

Enterprise Account Executive - Tableau HLS

Salesforce
08.2018 - 05.2024

Pediatric Specialty Sales Representative

Abbott Nutrition
03.2015 - 07.2018

Dietitian Supervisor

PRO Sports Club
01.2012 - 09.2014

Bachelor of Science - Food Science & Human Nutrition: Dietetics

Washington State University