Julie A Marinello
Roseville,MI
Summary
Highly organized and efficient healthcare professional with 15 years of experience, specializing in time management, multitasking, and process optimization. Skilled at prioritizing tasks, streamlining workflows, and ensuring the timely completion of high-quality work in dynamic, fast-paced environments. Recognized for a keen attention to detail, proactive problem-solving, and the ability to coordinate schedules and improve operational efficiency. A collaborative and dependable team contributor with a proven track record of managing multiple responsibilities while maintaining exceptional standards of performance and communication.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Long Term Support Specialist -MMP
Molina Health Care
01.2022 - Current
- Provide non-clinical operational support for long-term services and supports coordination.
- Ensure authorizations are submitted, and services have begun, and/or adaptive devices have been delivered.
- Review home modification needs, and interface with contractors regarding the bidding process; follow up after home modifications are completed, and notify the care coordinator of issues regarding the home modification process.
- Maintains and tracks Excel spreadsheets while meeting productivity standards.
- Collaborates with and supports case managers and care coordinators as a clerical and data entry support team.
- Track initial services for members joining the MMP.
- Processes faxes, inbound and outbound.
- Find services for initial members joining MMP.
- Puts together member packets and uploads members' information into CHAMPS.
Case Management Processor -MMP
Molina Health Care
01.2016 - 01.2022
- Process member and provider correspondence.
- Updates QNXT with proper case manager assignments.
- Verify members' eligibility and benefits.
- Maintains Excel spreadsheets while meeting productivity standards.
- Collaborates with and supports case managers and care coordinators as a clerical and data entry support team.
- Schedules ICTs for members, along with the provider.
- Processes care coordinator change letters to members.
- Educates members on preventative health screens, "HEDIS," and helps members reconnect with their PCP.
Business Office Assistant
St. John Hospital
01.2013 - 01.2016
- Greets patients and visitors, checks patients in and out, and obtains necessary documents.
- Verifies and enters demographic information, obtains, and verifies insurance authorizations.
- Completes the medical record release.
- Requests and schedules confirm patient appointments.
- Enters reviews, and submits charges for patient procedures and services daily.
- Collects co-payments, and reconciles all daily reports and deposits for accuracy.
- Provides general office and clerical support to the assigned outpatient/medical office.
- Performs various clerical duties, including typing, processing mail, ordering, and maintaining supplies.
- Receives and handles incoming calls.
- Schedules and coordinates appointments, utilizing appropriate triage.
- Reviews the daily appointment schedule to assure accuracy, patient access, and availability of medical records.
- Reviews daily reports and corrects discrepancies.
Health Unit Coordinator
St. John Hospital
01.2008 - 01.2013
- Coordinated and implemented activities at the nursing station to ensure smooth operation of the unit
- Served as unit communication center by receiving and giving information transcribing orders
- Completed data entry and processing of charts utilizing HBO, E-care, common access, bed tracking, midas
- (Capable)
- Assisted in some patient care tech responsibilities
- Admitted patients
Education
Health Unit Coordinator Certificate -
Macomb Community College
01.2007
Skills
- Multitasking and prioritization
- Time management and scheduling
- Team collaboration and delegation
- Analytical thinking and problem solving
- Workflow optimization and process improvement
- Adaptability in fast-paced environments
- Effective communication
- Critical thinking and decision-making
- Rapidly acquires new skills
- Medical terminology and HIPAA policies
Certification
- Health Unit Coordinator Certificate
Accomplishments
Consistently receives exceeds expectations on yearly performance reviews. Reflecting my dedication, reliability and drive to deliver high-quality results. Recently awarded the "Spotlight Award" . Colleagues and leadership often seek me out for guidance, recommendations, and assistance with new projects due to my ability to offer innovative solutions and collaborate effectively across teams.
Timeline
Long Term Support Specialist -MMP
Molina Health Care
01.2022 - Current
Case Management Processor -MMP
Molina Health Care
01.2016 - 01.2022
Business Office Assistant
St. John Hospital
01.2013 - 01.2016
Health Unit Coordinator
St. John Hospital
01.2008 - 01.2013
Health Unit Coordinator Certificate -
Macomb Community College