Julie Baker
Wilmington,NC
Summary
Compassionate Medical Receptionist recognized for high productivity and efficient task completion. Skilled in patient scheduling, medical billing, and confidential record keeping. Excel in communication, time management, and empathy, ensuring smooth operation of healthcare facilities and positive patient experiences.
Overview
11
11
years of professional experience
Work History
Medical Receptionist
Azalea Coast Podiatry & Foot Spa
Wilmington, North Carolina
04.2022 - Current
- Responsible for the check-in and check-out process
- Handled validating/scheduling referrals, verified insurance eligibility and benefits
- Followed all HIPAA compliance, privacy, and confidentiality standards
- Ensured the cleanliness, sanitation, and maintenance of all exam rooms and equipment
- Managed prior authorizations, scheduled lab tests, CT Scans, and referrals
- Delivered high-quality administrative and customer service to sustain patient and work flows.
Front Desk Receptionist
Magnolia Family Medicine
Wilmington, NC
09.2016 - 12.2018
- Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.
- Verified insurance coverage for appointments and collected co-payments as required.
- Maintained confidentiality of patient information according to HIPAA regulations.
- Delivered high-quality administrative and customer service to sustain patient and work flows.
Medical Assistant
Coastal Neurology
Wilmington, NC
02.2014 - 11.2016
- Triaged patients, took vital signs, and assisted with every area of patient care
- Communicated clearly and effectively with patients to verify information, determine purpose of visit, and record medical history
- Adhered to Occupational Safety and Health Administration(OSHA) guidelines while standardizing quality control methods to provide the highest quality of patient care
- Followed all HIPAA compliance, privacy, and confidentiality standards
- Ensured the cleanliness, sanitation, and maintenance of all exam rooms and equipment
- Managed prior authorizations, scheduled lab tests, CT Scans, and surgeries
Education
Certified Electronic Health Record Specialist -
The College of Wilmington
Wilmington01-2014
Associate of Applied Science -
Cape Fear Community College
Wilmington, NC01-2008
Skills
- Patient scheduling
- Insurance verification
- HIPAA compliance
- Electronic medical records
- Referral management
- Customer service
- Medical terminology
- Time management
- Attention to detail
- Medical office administration
Languages
Spanish
Professional
Timeline
Medical Receptionist
Azalea Coast Podiatry & Foot Spa
04.2022 - Current
Front Desk Receptionist
Magnolia Family Medicine
09.2016 - 12.2018
Medical Assistant
Coastal Neurology
02.2014 - 11.2016
Certified Electronic Health Record Specialist -
The College of Wilmington
Associate of Applied Science -
Cape Fear Community College